The Ritz-Carlton, Cancun

Retorno del Rey 3677500CancunMexico
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About The Ritz-Carlton, Cancun

A luxury resort set in picturesque Cancun, the Ritz-Carlton sits on a stunning beach and provides a tranquil escape for guests. Guests of the hotel are sure to enjoy the 1,200 feet of spectacular white sandy beach, as well as countless swimming pools, restaurants and amenities.

Rooms at the Ritz-Carlton Cancun offers panoramic views of the Caribbean Sea by way of private balconies and terraces. Marble bathrooms, luxurious bedding and high quality amenities are standard in every room. Turndown service is available, as well as high speed Internet access.

Endless amenities featured throughout the resort include Ritz Kids activity camp, exclusive club lounge, tennis centre, oceanfront whirlpool and private beach palapas. A fitness centre, beauty salon and Kayantá Spa are also provided.

Two award-winning restaurants are on-site, as well as nine dining outlets. The Club Grill and Fantino offer an extensive selection of international dishes.

Attractions include Sunrise Yoga, Chichen-Itzá by helicopter and Tequila tasting. This accommodation is also known as Cancun Ritz-Carlton, Ritz-Carlton Cancun, Ritz-Carlton Hotel Cancun, and Ritz-Carlton Cancun Hotel.


Retorno del Rey 36, 77500, Cancun, Mexico
Telephone: +52(998)8810808 | Fax: +52(998)8810815 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour room service
  • 24-hour reception
  • Airport shuttle
  • Beach / Sun umbrellas
  • Car park
  • Concierge
  • Conference rooms
  • Deck chairs / Sun loungers
  • Direct beach access
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Hotel safe
  • Laundry service
  • Lift
  • Non-smoking rooms
  • Outdoor swimming pool
  • PC with internet
  • Pool bar
  • Porter service
  • Restaurant
  • Room service
  • Terrace
  • Towels at the pool / beach
  • Wellness centre / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Balcony / Terrace
  • Bathroom with bathtub
  • Bathroom with shower
  • Cosmetic mirror
  • Desk
  • Fridge
  • Hairdryer
  • Internet
  • Ironing board
  • Kitchen / Kitchenette
  • Room safe
  • Satellite TV
  • Telephone
  • Television

Wellness / Spa

  • Beauty salon
  • Massage
  • Sauna
  • Steam room
  • Whirlpool / Hot tub


  • Accessible parking
  • Accessible paths / corridors
  • Deaf accessibility equipment
  • Wheelchair accessible

For children

  • Child / Baby cot
  • Childcare / Babysitting
  • Kids' club

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 12:00

Positive Reviews

Luxurious resort experience.

If you’re looking for a spectacular resort in a stunning location, the Ritz-Carlton in Cancun provides luxury and pristine setting. Service, amenities and accommodations are top notch and fit within the brand’s exceptional reputation.

Countless amenities keep you busy.

There is no end to the recreational activities to enjoy during a stay at the Ritz Carlton. Swimming pools, Kids camp, spa and fitness centre give you plenty to do during any visit. If you want to venture outside the resort and explore Cancun, hotel staff

Delicious food options.

There are multiple food options on-site at the resort. Two sophisticated restaurants are award-winning and provide you with an exceptional dining experience. When you want a quick bite to eat or drink, there are various outlets throughout the resort that

Negative Reviews

Resort is pricey.

The Ritz-Carlton has a reputation for being high end, but that also means that it’s fairly expensive to stay for any amount of time. While there are cheaper alternatives, you might be willing to splurge on staying at the Ritz-Carlton if you’re interested

Pools get crowded.

During peak travel seasons, the outdoor amenities could experience a high volume of guests. In some cases, pools get crowded with tourists and children, which could leave you feeling more frazzled than relaxed.

Some of the rooms are dated.

When you’re paying for a stay at the Ritz Carlton, you have expectations. Some of the rooms might be a little more worn than others – typically if you’re staying in one of the standard rooms, which sees a higher turnover. Ask for an updated room if your b

Rating Overview

Rating trivago Rating Index based on 1544 reviews across the web
9 /10
  • Expedia
    9.2 /10
    9.0 /10
    6.7 /10
  • Zoover
    10 /10
  • Other Sources
    8.9 /10
9 out of 10 based on 1544 reviews