The Royal Sands & Spa

Blvd. Kukulcan, Km. 13.5, No. 3277500CancunMexico
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About The Royal Sands & Spa

The Royal Sands & Spa is a four-star all-inclusive resort on the beachfront, steps from the white sands of Cancun.

Each spacious room includes a fully-equipped kitchenette, en-suite, balcony, coffee maker, while suites also boast a separate living and dining area.

Hotel features include three swimming pools, a spa, fitness centre, beauty salon, tennis courts, gift and grocery stores, pool tables and a kids club.

There are numerous options for dining, both on-site and at neighbouring hotels, including Hacienda Sisal for Mexican food, La Veranda for International cuisine and Char Hut for less formal, poolside dining. There is also a sports bar, sushi bar and pizza place.

Cancun International Airport is a 20-minute drive, Cancun centre is 30-minute drive away and the excavated Mayan remains at El Rey are just seven-minutes away, by car.


Blvd. Kukulcan, Km. 13.5, No. 32, 77500, Cancun, Mexico
Telephone: +52(998)8810100 | Fax: +52(998)8488230 | Official Homepage

Top amenities

  • WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • 24-hour room service
  • Airport shuttle
  • Beach / Sun umbrellas
  • Car park
  • Concierge
  • Convenience store
  • Deck chairs / Sun loungers
  • Direct beach access
  • Doctor on site
  • Express check-in / out
  • Gym
  • Hairdresser
  • Hotel bar
  • Lift
  • Nightclub
  • Organised activities
  • Outdoor swimming pool
  • PC with internet
  • Pool bar
  • Porter service
  • Restaurant
  • Room service
  • Terrace
  • Towels at the pool / beach
  • Washing machine
  • Wellness centre / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Balcony / Terrace
  • Bathroom with bathtub
  • Bathroom with shower
  • Desk
  • Electric kettle
  • Fan
  • Fridge
  • Ironing board
  • Kitchen / Kitchenette
  • Microwave
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Beauty salon
  • Body treatments
  • Massage
  • Sauna
  • Steam room
  • Whirlpool / Hot tub


  • Accessible parking

For children

  • Kids' club
  • Organised activities for kids

Arrival / Departure

  • Check-in: 16:00
  • Check-out: 11:00

Positive Reviews

Huge selection of dining options

Guests have only good things to say about breakfast; with a huge choice and plenty of fresh food on offer. For evening meals, there are a great many options. Along with the restaurants on-site, guests can also sample the fare at two neighbouring 'Royal Group' hotels nearby, all with excellent service.

Central location

The hotel is set in the middle of the strip, with a bus stop directly opposite for venturing further afield. There are also several popular shopping centers nearby; Kukulcan and La Isla.

Resembles the brochure

Rather unusually, most guests find the reality of the resort does actually look like its brochure. The pool areas are stunning, the white sand beaches are very clean (bar a little seaweed) and everything is kept meticulously tidy.

Negative Reviews

Not quite all-inclusive

While the hotel does purport to offer all-inclusive, some guests have experienced problems. Some restaurants serve just a handful of dishes for all-inclusive guests, all of which carry a surcharge.

Limited activities available

If you are looking for a busy resort, with a full activity program, you may be disappointed. Guests would like to see more evening entertainment, and more for children, in particular so that The Royal Sands & Spa feels more like a resort.

Pool area can get busy

The pool are can get very busy and, unfortunately, some guests do take to the practise of laying down beach towels early in the morning. Most can find sun loungers later in the day but, many feel it is something hotel staff should strongly discourage.

Rating Overview

Rating trivago Rating Index based on 6690 reviews across the web
8.8 /10
  • Other Sources
    8.6 /10
8.8 out of 10 based on 6690 reviews