Courtyard by Marriott Charlotte Ballantyne

15635 Don Lochman Ln28277CharlotteUSA
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About Courtyard by Marriott Charlotte Ballantyne

The Courtyard by Marriott Charlotte Ballantyne is an upgraded property with a spacious lobby area and reception desk staffed by employees who are eager to please.

Amenities at the Courtyard by Marriott Charlotte Ballantyne include 32-inch flat-screen TVs and free Wi-Fi. Coffee makers are provided too, along with dual-line telephones, work desks, mini refrigerators and hair dryers.

This property offers free parking. There's also a 24-hour gym and an indoor pool, plus a whirlpool.

Breakfast, dinner, alcoholic beverages and Starbucks coffee are served at The Bistro. Alternatively, off-site eating establishments are located under a half-mile from this property.

The hotel is a three-minute drive from Ballantyne Corporate Park, a business complex. Also, guests who are in the area for leisure will enjoy that the Carowinds theme park is just over ten miles from the property. Furthermore, the Charlotte Museum of History is slightly over a half-hour away by car.

Contact

15635 Don Lochman Ln, 28277, Charlotte, NC, USA
Telephone: +1(704)3410041 | Fax: +1(704)3413172 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Business centre
  • Car park
  • Conference rooms
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Indoor swimming pool
  • Laundry service
  • Lift
  • Non-smoking rooms
  • PC with internet
  • Restaurant
  • Towels at the pool / beach
  • Washing machine
  • Wellness centre / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Free WiFi in rooms
  • Fridge
  • Hairdryer
  • Internet
  • Ironing board
  • Kitchen / Kitchenette
  • Microwave
  • Room safe
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Whirlpool / Hot tub

Accessibility

  • Accessible parking
  • Accessible paths / corridors
  • Wheelchair accessible

For children

  • Child / Baby cot

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 12:00

Positive Reviews

The Staff Are Extremely Attentive

Guests reported that the staff went far out of their way to make them feel welcome and acknowledged. Many reviews called out specific employees by name and mentioned how outstanding their assistance was, and overall, guests thought the service at this property was a genuine high point that made them eager to come back.

Well-Kept Rooms

Guests frequently commented that their rooms were thoroughly maintained. Often, guests commented that it seemed like the hotel had done some remodelling work, and that the results were very attractive. Furthermore, guests were impressed by the cleanliness of these accommodations.

Comfy Beds

Guests were happy with how the beds felt. They were well supported by them and were able to wake up well rested and ready to start their days.

Negative Reviews

The Property Isn't Readily Visible

Guests warned that this hotel is situated behind a gas station and that it sits a bit off the main road, so if you don't know where to look for it, you may get lost. This issue was present even when guests were using GPS devices to try and find their way.

The On-Site Food is Expensive

Feedback from guests mentioned how the cost of the on-site cuisine was higher than they would have liked to pay. After seeing the prices, guests often decided it was more budget-friendly to find something to eat away from the hotel.

Poor Soundproofing

Guests said they were able to hear other occupants in the hotel due to thin walls. Those other occupants were especially easy to hear when they were in the corridors.

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Rating Overview

Rating trivago Rating Index based on 452 reviews across the web
8.8 /10
  • Other Sources
    8.4 /10
8.8 out of 10 based on 452 reviews