Hotel Lucerna Ciudad Juárez

Paseo Triunfo de La Republica 397632030Ciudad JuarezMexico
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About Hotel Lucerna Ciudad Juárez

Well situated in the heart of the city, Lucerna Ciudad Juarez is a modern mid-rise property offering elegant accommodation and a fantastic outdoor pool deck.

The rooms are decorated in muted earth tones and are particularly well-appointed. Business people will be able to get some work done with the convenient work desk. There are also numerous other amenities, including flat screen TV’s with satellite channels.

The hotel’s star attraction is undoubtedly the pool deck, but those looking for a bit more focused exercise may prefer the fully equipped fitness center.

Restaurant Acueducto is the in-house restaurant. It offers both Mexican and international favorites in a casual setting. The Bar Acueducto can offer most of the items on the restaurant’s menu and a fantastic range of drinks as well.

Given the hotel’s central location the amenities and nightlife of Ciudad Juarez are close at hand. The border crossing at El Paso is 4.5 miles to the north.

Contact

Paseo Triunfo de La Republica 3976, 32030, Ciudad Juarez, Mexico
Telephone: +52(656)6299900 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • 24-hour room service
  • Beach / Sun umbrellas
  • Business centre
  • Car park
  • Concierge
  • Conference rooms
  • Convenience store
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Hotel safe
  • Laundry service
  • Lift
  • Non-smoking rooms
  • Outdoor swimming pool
  • Porter service
  • Restaurant
  • Room service
  • Towels at the pool / beach
  • Washing machine
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Balcony / Terrace
  • Bathroom with bathtub
  • Cosmetic mirror
  • Desk
  • Electric kettle
  • Flatscreen TV
  • Free WiFi in rooms
  • Hairdryer
  • Ironing board
  • Satellite TV
  • Telephone
  • WiFi in rooms

Accessibility

  • Accessible parking
  • Accessible paths / corridors

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 13:00

Positive Reviews

Fantastic pool and deck

This was by far guest’s favorite feature of the. The deck is extensive and guests mentioned that both the pool and the area surrounding it were kept neat, tidy and very clean.

Great option in Ciudad Juarez

Many frequent travelers to the city commented that the Lucerna Ciudad Juarez was a star in a city that had an unfortunate reputation when it came to its hotels. They felt that it offered better facilities, at lower prices, than other hotels in the city.

Excellent hotel staff

Again and again guests would mention how fantastic the hotel’s staff were. They were said to have a great service attitude, and were always prepared to go out of their way to help guests. Guests who spoke no Spanish felt that they could clearly understand and be understood in English.

Negative Reviews

Wi-Fi a bit spotty

Not only did guests say that the Wi-Fi was a bit unreliable, with them often being unable to establish a connection, but even if they tried to switch to their phone they often had trouble getting a cell signal. Guests should be aware that they may well have some connectivity issues.

Major problems with parking

Guests mentioned that they often had trouble finding a parking spot when returning from their trips, especially at night. The onsite restaurant is popular with locals and guests mentioned that they often took up most of the front spots during the evening, forcing them to grab a spot at the back.

Décor is a bit dated

Guests mentioned that the décor was definitely starting to show its age. Those who had been coming to this hotel for many years claimed that it really hadn’t seen a significant update since it was built. In many guests mind it urgently needed one now.

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Rating Overview

Rating trivago Rating Index based on 1013 reviews across the web
8.4 /10
  • Other Sources
    8.3 /10
8.4 out of 10 based on 1013 reviews