Sleep Inn & Suites at Concord Mills

7821 Gateway Lane28027ConcordUSA
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About Sleep Inn & Suites at Concord Mills

Conveniently situated in the heart of Concord and minutes from Concord Mills Outlet Mall, Sleep Inn & Suites at Concord Mills is a non-smoking hotel, surrounded by many attractions, such as PNC Music Pavilion and Bank of America Stadium.

All 116 rooms come with free Wi-Fi, air conditioning, coffee/tea maker, free cribs/infant beds, phone, iron/ironing board, and an in-room safe. A microwave is available upon request.

Sleep Inn & Suites at Concord Mills features a meeting room, seasonal outdoor pool, fitness facilities, free high-speed wireless Internet access, 24-hour front desk, coffee/tea in common areas, free newspapers in the lobby, and an elevator. Other amenities include laundry facilities and a computer station.

Guests are offered a complimentary buffet breakfast each day. Several restaurants and bars that serve breakfast, lunch, and dinner are within walking distance.

Nearby attractions include Nascar Speed Park, Carowinds Theme Park, Hendrick Motorsports Complex, Rocky River Golf Club, and Sea Life Charlotte-Concord.


7821 Gateway Lane, 28027, Concord, NC, USA
Telephone: +1 7049798800 | Fax: +1 7049798801 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Car park
  • Deck chairs / Sun loungers
  • Free WiFi in lobby
  • Gym
  • Laundry service
  • Lift
  • Non-smoking rooms
  • Outdoor swimming pool
  • PC with internet
  • Washing machine
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Electric kettle
  • Ironing board
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms


  • Wheelchair accessible

Positive Reviews

Close to interstate

Many guests like that the hotel is just minutes from the interstate, saying that Zmax Dragway is just a short drive away. Others comment that several restaurants, shopping centers, and sightseeing spots can be found in the neighborhood.

Friendly staff

Most guests say that the hotel staff is friendly and welcoming, noting that the front desk employees are always present in the lobby and often assist guests with their luggage. Others mention that the check-in is fast.

Inviting pool

Many guests comment that the seasonal outdoor pool is fantastic and say the water temperature is great. Others cite that the pool area is large can accommodate many guests.

Negative Reviews

Average rooms

Several guests report that there are not enough drawers in hotel rooms and note that the beds are not comfortable. Others say that it would be great to have a bathtub in the bathroom, and are quick to point out that the water pressure in the shower is low.

Housekeeping staff

Some guests comment that the housekeeping staff does not clean the rooms daily and provides guests with fresh towels only upon request. Others mention that the maid service keeps the elevators busy in the mornings.

Limited breakfast option

Several guests report that the complimentary buffet breakfast in the hotel is average and there is not much to choose from, saying that the breakfast room is small and there is not enough seating. Others comment that it would be great to have one more waffle maker, and feel that the employees at the breakfast room are not attentive enough.

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Rating Overview

Rating trivago Rating Index based on 1755 reviews across the web
7.5 /10
  • partner_1500
    7.8 /10
  • Other Sources
    7.4 /10
7.5 out of 10 based on 1755 reviews