Alvisse Parc Hotel

This hotel is highly regarded for its extensive wellness area, featuring both indoor and outdoor pools, a sauna, and a steam room, providing a relaxing escape for guests. Its location, offering easy access to the city center via free public transport, makes it an excellent choice for leisure travelers exploring the area and business travelers attending conferences, who also benefit from ample free parking. Families appreciate the large rooms and pool facilities, while couples can enjoy a quiet retreat. The hotel is also notably pet-friendly, accommodating furry companions. To enhance your stay, guests recommend confirming bus schedules as they can be infrequent, and be aware that in-room kettles are not standard.

Facilities & Amenities
The hotel boasts a comprehensive range of facilities, with guests frequently praising the indoor swimming pool and outdoor pool, along with the relaxing sauna and steam room. Robes and slippers are conveniently provided in rooms for use in the wellness area. While the gym is available, some guests found it to be small and poorly equipped. The hotel offers ample free parking, a significant advantage for those traveling by car. However, a recurring point of feedback is the absence of kettles or coffee makers in the rooms, which many guests missed. The wellness area can sometimes become crowded and some found the pool water to be colder than expected, while sunbeds around the outdoor pool are limited.

Cleanliness & Room Comfort
Guests generally find the rooms to be large and clean, with many appreciating the renovated bathrooms. The beds receive mixed reviews; while some describe them as comfortable, others found them too hard, too soft, or squeaky, particularly when two single beds are pushed together to form a double. Some rooms are noted for being quiet, even when the hotel is busy. However, several guests reported issues with dated rooms, old carpets, and unpleasant smells (such as sewage or smoke) in some areas. The bathroom door design, often translucent or glass, was a concern for privacy for some, and the lack of basic toiletries (available only via vending machine) was also mentioned.

Dining & Food Quality
The breakfast consistently receives high praise, described as delicious with a wide variety of fruits, breads, pastries, and cereals, served in a pleasant dining area. Many guests highlight the high quality of the breakfast items, including hot food options. The hotel's restaurant is often commended for its superb offerings and good food quality, with a particularly noted delicious vegan option. The bar is considered well-priced by some. However, a few guests found the breakfast to be basic or busy due to tour groups, and some felt the overall food quality in the restaurant was inconsistent or overpriced for what was offered, with limited menu choices.

Location & Accessibility
The hotel's location is a significant advantage, situated in a quiet, natural setting yet offering excellent accessibility to the city center. Guests appreciate the free public transport system, with a bus stop conveniently located directly in front of the hotel. Buses provide a quick 10 to 15-minute ride to the city center and also offer easy access to the airport. The availability of free parking is a major draw for those with vehicles. While the hotel is well-connected by bus, its distance from the city means it is not walkable to shops, cafes, or restaurants, and bus frequency can sometimes require planning.

Staff & Service
The staff at the hotel are frequently commended for being friendly, helpful, and attentive, contributing significantly to a positive guest experience. Many reviews highlight the quick check-in and check-out processes, as well as the staff's welcoming and accommodating nature, especially in resolving issues like room changes or addressing concerns. Guests appreciate the overall excellent service provided. However, some guests experienced instances of staff being perceived as cold, formal, or lacking flexibility, particularly regarding specific requests like sunbeds. A few isolated incidents of housekeeping entering rooms despite "Do Not Disturb" signs were also reported.

Additional Information
Guests should be aware of the hotel's pet-friendly policy, which includes a significant nightly charge for dogs, and notes that pet bowls are not provided, nor can dogs be left unattended in rooms. A deposit is required upon check-in, typically for potential minibar usage, which can be paid in cash or by card. The hotel does not offer room service, requiring guests to collect any items from the reception or restaurant. A common point of feedback is the lack of kettles or coffee makers in rooms, with hot water available for a fee at the bar. Some guests also noted accessibility challenges, such as slippery steps without handrails in the spa area.