FM7 Resort Hotel Jakarta

This hotel is a popular choice for travelers seeking convenience and comfort near the airport, with its free airport shuttle service and extensive wellness facilities being standout features. It is particularly well-suited for transit travelers and those with long layovers, offering a relaxing environment to recuperate. Families also find it appealing due to its spacious rooms and amenities, while business travelers appreciate the seamless airport access. Guests consistently highlight the friendly staff, clean accommodations, and varied dining options. To enhance your stay, it is advisable to confirm shuttle pick-up details in advance and consider utilizing the hotel's comprehensive spa and pool areas for relaxation.

Facilities & Amenities
The hotel offers a wide array of facilities designed for relaxation and recreation. Guests can enjoy a large swimming pool, complemented by hot tubs, a sauna, and a steam room, providing ample opportunities for unwinding. A well-equipped fitness center is available for those wishing to maintain their workout routine. While the Wi-Fi is generally available, some guests have reported occasional unreliability. The hotel's layout is noted for its multiple lobbies and long corridors, which some find unique. Additionally, a beauty salon and a convenience store are on-site, adding to guest convenience. The provision of towels and slippers at the pool area is a thoughtful touch.

Cleanliness & Room Comfort
Rooms are generally described as spacious, clean, and well-maintained, offering a comfortable retreat for guests. The beds are consistently praised for their comfort, ensuring a restful night's sleep. However, some guests have noted issues with noise levels, particularly from hallways or adjacent rooms, and occasional airplane noise due to the proximity to the airport. While bathrooms are often large, some reviews mention concerns such as a lack of a proper door, leaking fixtures, or unpleasant odors. A recurring point of feedback is the limited number of power outlets, especially near the beds, which can be inconvenient for charging multiple devices. Some rooms have also been reported to have lingering smells, such as smoke or chemicals.

Dining & Food Quality
The hotel's dining options receive varied but generally positive feedback. The breakfast buffet is a significant highlight, consistently praised for its extensive variety of both local and international dishes. Many guests appreciate that breakfast service begins as early as 4 AM, catering to those with early flights. The hotel features several restaurants, including The Porte and a rooftop bar, offering diverse culinary experiences. While the food quality is often good, some guests have found certain dishes to be inconsistent, such as overly salty options or incorrect meal preparations. The rooftop bar is frequently mentioned for its pleasant ambiance and is a popular spot for evening drinks and meals.

Location & Accessibility
The hotel's location is a primary draw, being strategically situated very close to the airport, typically a 5 to 15-minute drive away. A major advantage is the complimentary and highly efficient airport shuttle service, which operates punctually and is well-organized for both pick-up and drop-off. This service is crucial as the hotel is located in an industrial area, meaning there are no shops, restaurants, or attractions within walking distance. Guests are largely dependent on the hotel's on-site facilities for their needs. While convenient for airport access, some travelers note that traffic bottlenecks can occasionally extend travel times to and from the airport.

Staff & Service
The hotel staff consistently receives high praise for their friendliness, helpfulness, and professionalism. Guests frequently highlight the attentive and welcoming demeanor of the team, from the airport shuttle drivers to the front desk and restaurant staff. The check-in and check-out processes are generally smooth, though some guests have experienced occasional delays. Staff members are often commended for their willingness to assist with requests and for providing excellent service, contributing significantly to a positive guest experience. The efficiency of the airport transfer service is also a testament to the staff's organizational skills and dedication.

Additional Information
The hotel operates with certain policies that guests should be aware of, including potential charges for early check-in or late check-out, depending on availability and specific arrangements. Some guests have reported a strict policy regarding card games in public areas, which has led to misunderstandings for those unaware. The hotel is often described as having a comprehensive resort-like atmosphere, offering a wide range of amenities beyond typical airport hotels. While generally good, some guests have noted that the Wi-Fi connection can be unstable at times, particularly in certain rooms. The hotel also provides umbrellas in rooms, a thoughtful touch for unexpected weather.