Hotel an der Therme Bad Sulza

This hotel is highly regarded for its direct access to the thermal baths via a convenient bathrobe corridor, making it an ideal choice for wellness seekers and couples looking for a relaxing escape. Guests frequently commend the hotel's overall cleanliness and the friendly, attentive staff who contribute positively to the stay. While the breakfast buffet generally receives praise for its variety and quality, the hotel's dinner options often garner mixed to negative feedback. The unique, modern room design, particularly the open bathroom concept, is a recurring topic, with many guests noting a significant lack of privacy. For those planning a visit, it is advisable to be aware of the room's open bathroom layout and consider exploring local dining options for dinner to enhance the culinary experience.

Facilities & Amenities
The standout feature of this hotel is its seamless integration with the thermal baths through a dedicated bathrobe corridor, allowing guests unlimited and easy access to the extensive sauna area and various pools, including a unique "Liquid Sound" basin. This direct connection is consistently highlighted as a major convenience. While a fitness room is available, some guests noted it was occasionally closed. The hotel also features a pleasant lobby bar that receives positive mentions. Parking is provided, though it can become crowded, especially on weekends, as it is shared with thermal bath day visitors. Guests should also note that bathrobes and towels for the thermal baths may incur an additional charge or need to be collected from the reception.

Cleanliness & Room Comfort
Guests generally find the rooms to be clean, modern, and often recently renovated, with many appreciating the comfortable beds and ample storage space. However, the most frequently discussed aspect of room comfort is the open bathroom concept. This design, featuring glass walls or partially transparent doors for the toilet and shower, significantly compromises privacy, with guests reporting a lack of visual and auditory separation. Some rooms attempt to mitigate this with a curtain, but the issue of noise transmission remains. A common complaint is the absence of a kettle or coffee maker in the room. Additionally, some specific rooms, particularly those near the kitchen, have been noted for noise levels from staff activities and deliveries.

Dining & Food Quality
The breakfast buffet at the hotel is widely praised for its variety and quality, offering a good selection of items including fresh fruit, bread, and cold cuts, with convenient coffee machines. However, the restaurant atmosphere during breakfast can sometimes feel crowded, leading to waits for tables. In contrast, the dinner experience, especially for those on half-board, receives considerably more critical feedback. Many guests describe the food quality as bland, resembling "canteen-level" fare, with small portions and limited choices, sometimes running out of popular dishes. Vegetarian options have been particularly criticized for being uninspired or poorly prepared. Conversely, the Therme bistro within the thermal bath complex is often recommended for its good quality snacks and reasonable pricing.

Location & Accessibility
The hotel boasts a quiet location that serves as an excellent starting point for outdoor activities, with many guests enjoying hiking and cycling tours in the surrounding "Tuscany" region. While the hotel itself is situated in a peaceful area, the train station is within walking distance for those relying on public transport. A large parking lot is available on-site, though it can become quite busy, particularly on weekends, as it is utilized by both hotel guests and visitors to the adjacent thermal baths. This shared parking can sometimes make finding a spot challenging, and some guests noted an additional fee for its use.

Staff & Service
The hotel staff consistently receives high praise for their friendliness, helpfulness, and attentiveness. Guests frequently highlight the positive interactions with the team, describing them as competent and dedicated to providing good service. The check-in process is generally reported as smooth, though a few guests mentioned strict adherence to the 2 PM check-in time, requiring a short wait. Housekeeping is also commended for maintaining clean and well-prepared rooms. While most experiences with reception staff are positive, a small number of guests reported feeling their concerns were not adequately addressed. Overall, the staff's commitment to guest satisfaction is a recurring positive theme in reviews.

Additional Information
Guests should be aware that the hotel does not feature air conditioning, which can make rooms uncomfortably warm during summer months. The hotel exterior is sometimes described as dated or having a "DDR charm," contrasting with the more modern interior renovations. There is a pet-friendly policy, though specific rooms, like room 116, have been noted for noise disturbances from the kitchen area and staff smoking outside, which can impact privacy and comfort for pet owners. Guests also mention that bathrobe rental and towels for the thermal baths may incur additional fees, and Therme access on departure day is typically not included. The hotel utilizes a convenient key card system for room entry, Therme access, and on-site payments.