Best Western Premier La Grande Bandung

The hotel is widely celebrated for its strategic central location and its inviting warm swimming pool, making it a memorable choice for many travelers. Guests consistently highlight the spacious and impeccably clean rooms, along with the delicious and varied breakfast offerings. The attentive and friendly staff also contribute significantly to a pleasant stay. This hotel is an excellent fit for families seeking comfortable accommodations and a child-friendly pool, as well as couples looking for a romantic escape. Its prime position near major shopping centers and attractions also makes it ideal for sightseers and shoppers. To enhance your experience, consider requesting a room on a higher floor for a stunning city view, and be sure to take advantage of the convenient free valet parking service. Don't miss the unique complimentary afternoon tea/meal, a delightful perk praised by many.

Facilities & Amenities
The hotel offers a range of facilities designed to enhance guest comfort and enjoyment. A standout feature is the warm swimming pool, which is a major hit with both adults and children, providing a relaxing and enjoyable experience regardless of the weather, often accompanied by pleasant views. Guests also appreciate the well-equipped fitness center or gym, allowing them to maintain their routines. For relaxation, a spa is available, contributing to a sense of well-being. Rooms are equipped with smart TVs and comprehensive amenities, including unique touches like sewing kits, alarm clocks, and radios. While the lobby is noted by some as being a bit small, the hotel compensates with a highly praised complimentary afternoon tea/meal, offering a wide array of local snacks and beverages. Most guests find the elevators efficient, though some note occasional slowness during peak hours.

Cleanliness & Room Comfort
Guests consistently praise the hotel's commitment to cleanliness, noting that bed sheets, carpets, and bathrooms are spotless, contributing to an overall fresh and inviting atmosphere. The spacious rooms are a significant highlight, providing ample space for relaxation and comfort, often featuring wall-to-wall carpeting. Many reviews commend the comfortable beds, ensuring a restful night's sleep. In-room amenities are comprehensive, including effective air conditioning and smart TVs. While most guests find the rooms quiet and peaceful, some on higher floors have reported street noise or early morning sounds. Isolated feedback mentions minor issues such as a leaky shower faucet in some bathrooms or a glass door affecting privacy. Some guests also suggested that the room lighting could be brighter, and a few noted that while well-maintained, some furniture appeared a bit dated.

Dining & Food Quality
The hotel's dining experience receives widespread acclaim, particularly for its breakfast offerings. Guests consistently highlight the varied and abundant selection, featuring a delightful mix of Indonesian, Western, and Middle Eastern dishes, ensuring there is something to satisfy every palate. Popular items include Beef Kebab, Coto Makasar, and a range of traditional snacks. The overall food quality is frequently described as delicious and satisfying. While the restaurant can become quite crowded during peak breakfast hours, occasionally leading to short waiting lists or some items running out, the staff diligently works to manage the flow. A unique and highly appreciated offering is the complimentary afternoon tea/meal, which provides a generous spread of local delicacies and beverages. Additionally, guests have praised the in-room dining service for its outstanding quality and the broad selection available at the dinner buffet.

Location & Accessibility
The hotel boasts an exceptionally strategic location in the heart of the city, making it highly convenient for both leisure and business travelers. Its prime position directly across from BIP mall (Bandung Indah Plaza) and near BEC (Bandung Electronic Center) allows for easy access to extensive shopping, dining, and entertainment options, often within walking distance. Guests appreciate its proximity to other popular areas like Braga and Dago, as well as the train station. While the parking area is noted by many as being limited or small, especially during busy periods, the hotel effectively mitigates this challenge by offering a highly valued free valet service. This service ensures that guests can navigate the city center with ease, making the hotel a practical choice for those exploring the area.

Staff & Service
The hotel's staff consistently receives high praise for their exceptional friendliness and helpfulness, contributing significantly to a positive guest experience. From the doormen and receptionists to the bellboys and restaurant personnel, guests frequently commend their warm greetings and attentive demeanor. The check-in and check-out processes are described as quick and efficient, ensuring a smooth arrival and departure. Staff are noted for their responsiveness to guest requests, such as promptly providing extra towels or prayer mats. The valet service is particularly highlighted for its efficiency and the courteousness of the attendants. Overall, the team is dedicated to providing excellent customer service, with many guests expressing their satisfaction with the staff's professionalism and willingness to go above and beyond to assist.

Additional Information
A notable and highly appreciated feature is the complimentary afternoon tea/meal, which offers a generous and diverse selection of local snacks and beverages, setting this hotel apart. Guests frequently mention the unique in-room amenities such as an alarm clock with a radio and even a sewing kit, adding a thoughtful touch to the stay. While the lobby is generally well-maintained, some guests have suggested that adding more air freshener could enhance the initial impression. It's also worth noting that one of the elevators requires keycard access for security. For those traveling with children, the warm swimming pool is a major draw, though some guests have suggested limiting swimming lesson times to ensure better availability for general guest use.