The staff here work tirelessly to do all they can to ensure that you have a really enjoyable stay and it seems that nothing is too much trouble for them. They will give you a warm welcome and will always stop to say hello. Many members of staff have been mentioned by name for all their hard work and constant excellent customer service.
positive:
Amazing choice of food
There is a wide range of food for you to choose from and something to suit everybody's tastes from traditional Indian dishes, to Chinese and Western dishes and in addition there is a choice of an a la carte menu or a buffet counter including vegetarian options and the knowledgeable servers will help and give advice on ingredients and recommend the best dishes to go for.
positive:
Make use of the pool and gym area
The pool is kept clean and well-maintained and is a nice way to burn off some energy or simply somewhere to relax after a long day as is the gym which is well-equipped and has everything that you need for a good workout and then you can also go to the steam room to unwind.
Negative Reviews
negative:
Poor quality air conditioning
The air conditioning units in rooms are not very effective and often don't work at all which is frustrating as they are sorely needed a times with the high temperatures in this part of the world.
negative:
Housekeeping service is hit and miss
Towels are not always changed by housekeeping and when the complimentary toiletries run out then these are not always replenished.
negative:
Smelly smoking rooms
Although there are designated smoking rooms you can still smell smoke elsewhere and it has been reported that previous guests have been placed in a smoking room despite asking for non-smoking.
All amenities
Wellness / Spa
Beauty salon
Steam room
Body treatments
Hotel facilities
Business centre
Café
Arcade/Video games
Entrance Hall/lobby
Express check-in
Lift
Gym
Car park
Terrace
Porter service
Hotel bar
Outdoor swimming pool
Hotel safe
Conference rooms
Non-smoking rooms
Computer with Internet
Restaurant
24-hour reception
Sun umbrellas
Towels at the pool
Laundry service
Spa
WiFi in public areas
Room service
24-hour room service
Washing machine
Doctor on site
Car hire
Concierge
Airport shuttle
Free WiFi in public areas
Valet parking
Pool
Luggage storage
Housekeeping
Free WiFi
Breakfast
Regular disinfection
Hand sanitizer provided
Temperature screening
Masks provided
Safe distance
Response protocol
Online check-in/check-out
New safety protocols
Cashless payment
Accessibility
Wheelchair accessible
Accessible bathroom
Accessible parking
Room facilities
Balcony (upon inquiry)
Shower
Ironing board
Openable windows
Television
Hairdryer
Electric kettle
Air conditioning
Minibar
Satellite TV
Desk
Telephone
Safe
Cable TV
WiFi
Free WiFi (rooms)
Coffee Machine
Closet
Food and beverage
Diabetic food
Arrival / Departure
Check in: 14:00
Check out: 12:00
Contact
Plot No X - 4/5 - B, TTC Industrial Area MIDC, Mahape, Shilphata Road , 400701 , Mumbai , India Telephone: +91(22)61594000 | Fax: +91(22)61594040
Cleanliness policies
New safety protocols
Regular disinfection
Safe distance
0
1
2
Interesting hotels nearby Country Inn & Suites by Radisson, Navi Mumbai