Hotel de Bourgogne

This charming hotel, ideally situated in the heart of Mâcon, serves as a perfect stopover destination for travelers journeying through France. Guests consistently highlight its central location, making it easy to access local shops, restaurants, and historical sites. The hotel is praised for its cleanliness, comfortable accommodations, and the friendly, professional staff who contribute significantly to a pleasant stay. Its excellent value for money makes it a popular choice for overnight travelers and business travelers seeking convenience and quality. Couples appreciate the hotel's charm and central setting for exploring the city, while families find the spacious rooms accommodating. To ensure a smooth experience, it is advisable to reserve parking in advance due to limited on-site spaces, and be aware that some rooms might experience street noise if windows are open.

Facilities & Amenities
The hotel offers practical amenities designed to enhance guest convenience. While a fitness center or swimming pool are not features, the property does provide electric car charging points, a thoughtful addition for modern travelers. Feedback on the air conditioning is mixed; some guests found it effective, while others reported it being noisy, broken, or not activated during warm periods, leading to uncomfortable room temperatures. The overall impression is that the hotel focuses on essential comforts rather than extensive recreational facilities.

Cleanliness & Room Comfort
Guests consistently commend the hotel's high standards of cleanliness, describing rooms and bathrooms as immaculate and well-maintained. The rooms are generally found to be spacious and comfortable, with many appreciating the comfortable beds and good pillows that ensure a restful night's sleep. While some rooms are noted for having a "certain style" or being "old-fashioned," they are still considered well-kept. Bathrooms are often described as large and clean, frequently featuring a bathtub. However, some guests experienced issues with weak shower pressure or minor imperfections like fissures in walls. Noise levels vary; some rooms are remarkably quiet, while others are affected by street noise, noisy air conditioning, or sounds from adjacent rooms, such as showering or slamming doors.

Dining & Food Quality
The hotel's breakfast consistently receives high praise from guests, often described as outstanding, abundant, and varied. Many appreciate the inclusion of local products and the overall good quality of the food. The buffet offers a wide selection, though some guests noted that during busy periods, items might be slow to be replenished. Despite occasional busyness, the breakfast experience is largely positive and considered a significant highlight of the stay, contributing to the hotel's excellent value.

Location & Accessibility
The hotel boasts an ideal central location in Mâcon, making it highly convenient for guests. It is situated within easy walking distance of shops, restaurants, monuments, and public transport, allowing for effortless exploration of the city. Its position also makes it an excellent choice for a stopover during longer journeys. Parking is a frequently discussed topic; while available, it is paid and has limited spaces, often requiring advance reservation. Guests also mention the availability of street parking nearby or a public underground garage as alternatives.

Staff & Service
The staff at the hotel consistently receive high praise for their friendliness, helpfulness, and professionalism. Guests frequently highlight their welcoming demeanor and attentiveness, noting that staff are knowledgeable about the local area and provide excellent recommendations for dining and sightseeing. The check-in and check-out processes are generally described as smooth and quick, with minimal waiting times. While the vast majority of feedback is positive, a few isolated comments mentioned instances of perceived unfriendliness or lack of commercial approach from specific staff members, particularly during phone interactions regarding bookings.

Additional Information
Guests should be aware of the hotel's pet-friendly policy, which allows pets but incurs a notable fee per night. One guest reported being allocated a dark room in an annexe overlooking the parking area, despite booking a superior room, which led to disappointment. There was an instance of a morning electricity outage during one stay, but the staff were commended for their efficient handling of the situation. Some guests also noted difficulties when trying to book additional rooms, feeling that the hotel's booking policy during high-demand periods was not customer-centric.