Emeraude - Inh 24616

The holiday village offers a tranquil and relaxing escape, distinguished by its spacious, private chalets nestled within a magnificent natural park, often featuring a large heated swimming pool. This serene setting, combined with a highly praised animation team and exceptionally friendly staff, creates a welcoming atmosphere. It is an ideal destination for families seeking a safe and activity-rich environment, couples looking for a peaceful retreat amidst nature, and nature lovers eager to explore the surrounding Marais Poitevin. The convenient location also appeals to sightseers wishing to discover the region. To enhance your stay, consider confirming the bed configuration if traveling as a couple, as some chalets primarily feature single beds, and be aware that the mini-golf may not be well-maintained.

Facilities & Amenities
Guests highly appreciate the presence of a large heated pool, which is a significant draw, often available both covered and open depending on the season. However, some find the gravel path leading to the pool uncomfortable underfoot. While a mini-golf course is on-site, several reviews indicate it is not well-maintained. The village provides various games for children and a library, contributing to a family-friendly atmosphere. A range of activities are organized for different age groups, ensuring entertainment for all. Most vehicles are kept in an external parking area, promoting a peaceful, pedestrian-friendly environment within the village. Some chalets are equipped with two televisions, though a few guests reported issues with difficult electrical outlets and unpleasantly noisy bathroom ventilation. Initial cleanliness of kitchen equipment, including the fridge and kitchenette, was a concern for some.

Cleanliness & Room Comfort
The accommodations are generally described as spacious and well-adapted, often featuring a terrace and garden that provide a sense of privacy and separation from other units. Guests frequently commend the quality bedding, though it's noted that many rooms are furnished with single beds, which can be pushed together for couples. While the overall setting is calm, some chalets may have a degree of visibility from neighboring units. A recurring concern among some guests was the initial cleanliness of the lodging upon arrival, specifically mentioning dirty fridges, kitchenettes, and occasionally an uncleaned toilet. Additionally, the bathroom ventilation system is frequently cited as being excessively noisy, which can be disruptive, particularly at night. Despite these points, the general comfort and quietness of the location are often highlighted.

Dining & Food Quality
Feedback on dining options indicates that the on-site restaurant primarily caters to groups, which can limit choices for individual guests seeking a sit-down meal. However, a significant highlight for many is the availability of prepared dishes for order, which are consistently praised for their excellent quality and taste, offering a convenient and delicious alternative. A convenient and much-appreciated service is the daily visit from a bread vendor in the morning, offering delicious fresh bread, which guests found to be a delightful start to their day. While some guests did not utilize the breakfast service, those who commented on the available food options generally found them satisfactory. The overall dining experience leans towards self-catering and the convenience of the highly-rated prepared meals and fresh bread, rather than a traditional full-service restaurant for all individual guests.

Location & Accessibility
The location of the holiday village receives widespread acclaim, being described as well-situated and central for exploring the surrounding region. It is perfectly nestled within the Marais Poitevin, offering a tranquil setting near a canal with pleasant tree-lined views. Guests appreciate its close proximity to the village center and a nearby pier, providing easy access to local amenities and activities. The area is ideal for outdoor enthusiasts, with convenient access to numerous hiking trails and bike paths. Furthermore, the village is close to various shops, ensuring convenience for daily needs. The external parking arrangement is also highlighted as a positive, contributing to a peaceful, pedestrian-friendly environment within the village itself by minimizing vehicle traffic.

Staff & Service
The staff at the holiday village consistently receives high praise for their exceptional kindness, friendliness, and availability. Guests frequently highlight the very pleasant and warm welcome they receive upon arrival. The animation team is particularly commended for being extra, professional, and friendly, providing excellent and engaging activities for all ages. Guests appreciate the attentive service from both the reception staff and the director, who are described as approachable and helpful. However, some guests reported experiencing issues with the administrative process, specifically receiving persistent daily payment reminders even after their bills had been settled, which caused some frustration. Despite this isolated administrative concern, the overall sentiment regarding staff interaction is overwhelmingly positive.

Additional Information
This establishment operates as a holiday village, emphasizing a calm and pedestrian-friendly environment. A notable feature is the policy of keeping most vehicles in an external parking area, which guests appreciate for enhancing safety and reducing noise within the village. Beyond the main facilities, the village offers a library and a diverse range of activities tailored for children, pre-teens, and teenagers, ensuring entertainment for all age groups. While generally smooth, one guest reported a temporary booking synchronization issue with the reservation platform, which was resolved after direct contact. Guests also offered suggestions, such as the potential addition of a pontoon to improve accessibility for individuals with reduced mobility and the provision of fishing lines for those interested in the nearby canal.