Situated in the northern part of the city, the ibis Hamburg Airport is a handy, reasonably priced choice that's especially popular with guests who want to be close to the terminals.
There are 157 rooms at this property, and all have soundproofing, plus air conditioning that guests can control themselves. Telephones, televisions and hair dryers are provided in the rooms, and guests can also rent irons from reception. Wi-Fi is free.
The hotel offers a complimentary airport shuttle that runs daily. Private parking is available for a fee, plus pets are allowed to stay with their owners, also for an extra charge.
In addition to eating from the hotel's breakfast buffet, guests can also get dinner from the ibis Kitchen, which serves German cuisine.
This hotel is under two miles from the Hamburg Airport. Additionally, the Hamburg Museum is six miles away.
Many guests thought the hotel's airport shuttle was one of its top perks, and often relied on it to get to and from the airport. However, some guests cautioned the buses can fill up quickly, and the route can take a little while at certain hours of the day, so be sure to plan in advance.
Courteous Service from Reception Staff
There were many reviews that discussed how the reception employees were good at their jobs and very nice to deal with. If you need help at any point during your stay, expect the workers to willingly provide it with smiles.
The Restaurant Food is Tasty
Guests were frequently satisfied when they decided to see what foods the restaurant had to offer. They reported the selections tasted good and appreciated that the hotel had the option of on-site dining.
Breakfast is Not a Good Value
When guests chose to avail of the breakfast buffet, they often commented the fee they were charged was too steep. Although guests didn't have complaints about how the food tasted, they said the selection wasn't vast enough to justify the charge. However, many guests paid it anyway, because they didn't think there were off-site dining alternatives near enough to the hotel.
Creaking Sounds from Ceilings and Walls
Guests noticed a distracting creaking noise coming from the walls and ceilings of their rooms. They said it seemed to occur when guests staying on the upper floors were walking around directly above them.
The Bathrooms Are Very Compact
Guests thought the bathrooms were too small. However, this issue was usually just a minor problem, and not something that made guests wish they had chosen different places to stay.