Hotel ITC Grand Goa Resort and Spa (Arrosim Beach, India)

Hotel ITC Grand Goa Resort and Spa (Arrosim Beach, India)

About ITC Grand Goa Resort and Spa

Top amenities

  • WiFi in lobby

  • Free WiFi

  • Pool

  • Spa

  • Parking

  • Pets

  • A/C

  • Restaurant

  • Hotel bar

  • Gym

Location

Arossim Beach, Cansaulim, 403 712, Arrosim Beach, India

Rating overview

  • Location
    Excellent  8.5 / 10
  • Rooms
    Excellent  8.7 / 10
  • Service
    Excellent  8.7 / 10

Positive Reviews

positive:

The staff bring new meaning to hospitality.

Almost everyone can agree that the employees at Goa Resort are superb. Guests found that everyone they encountered from the cleaning staff to the front desk were helpful and knowledgeable. They especially appreciated the excellent concierge service, which helped them on their way to all of Goa’s many sights and attractions

positive:

So much to do you won't want to leave.

Guests at Goa Resort enjoyed swimming, dining, dancing, spa treatments, and tennis, all without ever leaving the bounds of the resort. Families travelling with children found no shortage of activities for the kids, who loved the water slides at the pool and the playground.

positive:

The rooms are beautiful.

Previous guests loved the beautifully decorated guest rooms at this resort. They found them to be quite spacious, and containing all the amenities needed for a comfortable vacation. Many noted how much they enjoyed taking long baths in their spa-style, sunk in bathtub.


Negative Reviews

negative:

The exterior could use some touch ups.

Guests couldn't help but notice that the outside of the resort is looking a little worse for wear. There's chipped paint, stains on the awnings, and peeling varnish all over the property. A few guests who had been there many times before lamented how far downhill the place has gone.

negative:

Those are some expensive nuts.

Each of the rooms has a minibar, which operates on the standard, "you drink it, you buy it" rules. The rooms also have a tray out with small snacks, like chocolate covered almonds. Many guests were annoyed to discover on check out that the snacks were not complimentary as they had assumed, but charged in the same manner as the minibar.

negative:

You may have to wait for the airport shuttle.

Though most guests appreciated the shuttle service from the airport, a few expressed annoyance that they had to wait up to 30 minutes for it to arrive.


All amenities

Wellness / Spa
  1. Beauty salon
  2. Steam room
  3. Massage
  4. Sauna
Hotel facilities
  1. Business centre
  2. Café
  3. Arcade/Video games
  4. Entrance Hall/lobby
For children
  1. Cot
  2. Childcare
  3. Playground
  4. Kids' club
Accessibility
  1. Wheelchair accessible
  2. Accessible hotel
  3. Accessible parking
  4. In-room accessibility
Room facilities
  1. Ironing board
  2. Openable windows
  3. Television
  4. Hairdryer
Sports facilities
  1. Pool table
  2. Bike rental
  3. Fitness
  4. Yoga
Theme / Type
  1. Convention hotel
Food and beverage
  1. Diabetic food

Arrival / Departure

  1. Check in: 15:00
  2. Check out: 12:00

Contact

Arossim Beach, Cansaulim , 403 712 , Arrosim Beach , India
Telephone: +91(832)2721234 | Fax: +91(832)2721235

Cleanliness policies

  • New safety protocols
  • Safe distance
  • Hand sanitizer provided

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