Sahaa Beach Resort

This resort is particularly noted for its prime location directly across from Otres Beach, offering guests immediate access to the ocean, and its charming individual bungalow-style accommodations set within a lush green environment. While many guests appreciate the friendly staff and comfortable beds, recurring feedback highlights significant issues with the overall maintenance and cleanliness of common areas and some rooms, alongside a pervasive problem with mosquitoes. The hotel is an ideal fit for couples and families seeking a relaxed beachside getaway, especially those who value a tranquil setting away from the city's hustle. It also appeals to travelers who prioritize attentive service and a unique, rustic ambiance. To enhance your stay, it is highly recommended to bring insect repellent and consider earplugs for potential street noise, as well as to manage expectations regarding the general condition of some facilities.

Facilities & Amenities
The resort features a main swimming pool that receives mixed reviews; while some guests found it nice and relaxing, many reported it to be dirty, filled with leaves, or surrounded by broken furniture, indicating a need for better maintenance. Some guests opted for rooms with a private plunge pool, which was often considered a great amenity for a personal retreat, though issues with infrequent cleaning, lack of privacy due to poor bamboo walls, or noise from nearby traffic were occasionally noted. Connectivity can be an issue, as several guests reported that Wi-Fi and televisions in their rooms were non-functional. The gardens and grounds are generally praised for their green and pleasant atmosphere, contributing to the resort's tranquil feel, despite being a source of mosquitoes. Guests also noted the presence of a mini-bar, bathrobes, and toiletries in rooms, but some found the absence of rubbish bins within the hotel compound inconvenient.

Cleanliness & Room Comfort
Guest feedback on room condition is varied; while some found their rooms clean, spacious, and well-organized, others described them as old, small, or rundown, with issues like broken furniture, dirty curtains, or even moldy mattresses. The beds consistently receive high praise for being large and comfortable, ensuring a restful sleep. Noise levels are mixed; some guests experienced significant street noise impacting their stay, particularly in rooms facing the road, while others found the resort generally quiet. The air conditioning and ceiling fans are widely reported as effective and appreciated. The bathrooms are often described as open-air or pseudo-outdoor, which, while unique, frequently led to insects entering the room and raised concerns about privacy due to small holes or frayed bamboo. A major and pervasive issue across the property, including rooms, bathrooms, and common areas, is the presence of mosquitoes, significantly impacting guest comfort.

Dining & Food Quality
The breakfast experience at the resort receives mixed feedback. Many guests found it to be average or disappointing, particularly the buffet, which was sometimes criticized for limited choices, cold food, or running out of popular items like croissants and fruit. A la carte breakfast options were also noted as having few selections. In contrast, the restaurant food generally garners positive reviews, with guests often describing the dishes as tasty, reasonably priced, and enjoying the overall ambiance of the dining area. However, some noted that certain menu items were unavailable. The bar and its cocktails are consistently praised, with many guests highlighting the quality and variety of drinks offered, making it a popular spot for relaxation.

Location & Accessibility
The resort's central location directly across the street from Otres Beach is its most highly praised attribute, offering guests immediate and easy access to the ocean. This proximity allows for convenient beach strolls and enjoyment of the coastal atmosphere. However, the wider Sihanoukville area receives mixed to negative reviews; many guests describe it as undergoing significant construction, appearing rundown, and having issues with garbage, contrasting sharply with the resort's more tranquil environment. Despite these external factors, the resort itself is often perceived as a quiet oasis. A recurring point of concern for guests is the parking situation, as the resort lacks a dedicated parking area, often requiring guests to park their vehicles on the side of the road in front of the hotel.

Staff & Service
The staff at the resort consistently receive overwhelmingly positive feedback from guests. They are frequently described as exceptionally friendly, helpful, attentive, and responsive, contributing significantly to a welcoming atmosphere. Guests appreciate their willingness to assist with various requests and their overall pleasant demeanor. The check-in process is generally smooth, though one guest noted a delay in their private pool being cleaned after arrival. While specific services like housekeeping are implied through comments on room cleanliness, the general helpfulness of the staff in areas such as providing transport assistance is highlighted. Overall, the dedication of the staff to providing excellent service is a recurring theme in guest reviews, making a strong positive impression on visitors.

Additional Information
Guests should be aware that the resort does not provide chairs for the beach, as it is a public area, meaning guests will need to make their own arrangements for seating if they wish to relax directly on the sand. Another minor but recurring observation from guests is the absence of rubbish bins within the hotel compound, which some found inconvenient. While the resort aims for tranquility, some guests reported occasional disturbances from work being carried out or the noise of a compressor in common areas. One guest also mentioned an issue with not receiving expected rewards program benefits, suggesting a potential inconsistency in honoring loyalty perks.