The Grand Hyatt Mumbai is a luxury hotel that’s spread across 12 acres with easy airport access.
In addition to luxury rooms and suites, there are contemporary serviced apartments too. They feature amenities like LCD TV, minibar, refrigerator, coffee and tea making facilities, ensuite bathroom, toiletries and hair dryer.
This hotel features a pool, fitness centre, spa, beach, free parking, Wi-Fi, conference areas and ballrooms. Moreover, it’s near shopping districts, malls and entertainment like Bandra, Lower Parel and Worli.
Restaurants, bars and lounges on-site include China House, Celini (Italian home-style cooking) and Soma (Indian tandoor grilled dishes) while Fifty Five East provides international specialties for breakfast, lunch and dinner.
The Grand Hyatt Mumbai is 10-minutes from the Domestic Airport and the Mumbai International Airport (BOM) T2 terminal. It’s within 30-minutes of South Mumbai via the Bandra-Worli Sea Link and only 5-minutes from the Bandra Kurla complex (BKC).
Top amenities
WiFi in lobby
Free WiFi
Pool
Spa
Parking
Pets
A/C
Restaurant
Hotel bar
Gym
Location
Off Western Express Highway, Santacruz East, 400055, Mumbai, India
Many guest say they feel spoiled by the VIP treatment from the time they enter until they leave. While some had complaints of staff rudeness, an overwhelming majority felt welcomed to be at the hotel. They felt the staff took the hospitality aspect of the
positive:
Delicious Dishes .
A number of guests complimented the breakfast choices and the Italian and Chinese cuisine dishes. Visitors even mentioned the complimentary appetizers and drinks were enjoyable.
positive:
Shoppers Delight.
People who like to shop remark they enjoy the hotel’s in house shopping area and specialty shops, like the bakery. They also loved how convenient it was getting to other nearby areas of interest (restaurants, malls, airports, etc.)
Negative Reviews
negative:
Confused Staff.
A few guests found themselves jumping through hoops to get information on reservations, unexplained charges, special requests and housekeeping. In some situations, the issues weren’t addressed by the time their stay ended. However, these incidents seem to
negative:
Not Truly Five Stars.
Visitors commented that although adequate, many of their experiences (from cleanliness of the hotel to food quality) can’t be considered five stars when compared to other hotels in Mumbai (or the world).
negative:
Make Sure To Check the Bill.
Overcharges, unexplained charges or charges that were promised as free are a few points mentioned by some visitors. On average though, most guests were happy with their billing experience.
All amenities
Wellness / Spa
Beauty salon
Steam room
Massage
Sauna
Hot tub
Body treatments
Hammam
Hotel facilities
Business centre
Café
Entrance Hall/lobby
Express check-in
Lift
Gym
Hairdresser
Car park
Porter service
Pets allowed
Hotel bar
Pool bar
Outdoor swimming pool
Conference rooms
Non-smoking rooms
Computer with Internet
Restaurant
24-hour reception
On-site boutique shopping
Snack bar
Sun umbrellas
Deck chairs
Towels at the pool
Laundry service
Spa
WiFi in public areas
Room service
24-hour room service
Trouser press
Doctor on site
Car hire
Concierge
Airport shuttle
Free WiFi in public areas
ATM
Valet parking
Pool
Luggage storage
Housekeeping
Free WiFi
Breakfast
Hand sanitizer provided
Temperature screening
Masks provided
Safe distance
Response protocol
Online check-in/check-out
New safety protocols
Cashless payment
For children
Childcare
Playground
Accessibility
Wheelchair accessible
Accessible hotel
Accessible bathroom
Accessible parking
Room facilities
Bathtub (upon inquiry)
Shower
Ironing board
Openable windows
Television
Hairdryer
Central heating
Electric kettle
Air conditioning
Minibar
Desk
Sitting area
Telephone
Safe
Cable TV
WiFi
Fridge
Hypoallergenic bedding
Free WiFi (rooms)
Coffee Machine
Flatscreen TV
Netflix
Closet
Sports facilities
Bike rental
Fitness
Yoga
Food and beverage
Diabetic food
Arrival / Departure
Check in: 14:00
Check out: 12:00
Contact
Off Western Express Highway, Santacruz East , 400055 , Mumbai , India Telephone: +91(22)66761234 | Fax: +91(22)66761235