Hotel The Grand Hyatt Mumbai, India - www.trivago.in

Hotel The Grand Hyatt Mumbai (Mumbai, India)

Hotel The Grand Hyatt Mumbai (Mumbai, India)

About The Grand Hyatt Mumbai

The Grand Hyatt Mumbai is a luxury hotel that’s spread across 12 acres with easy airport access. In addition to luxury rooms and suites, there are contemporary serviced apartments too. They feature amenities like LCD TV, minibar, refrigerator, coffee and tea making facilities, ensuite bathroom, toiletries and hair dryer. This hotel features a pool, fitness centre, spa, beach, free parking, Wi-Fi, conference areas and ballrooms. Moreover, it’s near shopping districts, malls and entertainment like Bandra, Lower Parel and Worli. Restaurants, bars and lounges on-site include China House, Celini (Italian home-style cooking) and Soma (Indian tandoor grilled dishes) while Fifty Five East provides international specialties for breakfast, lunch and dinner. The Grand Hyatt Mumbai is 10-minutes from the Domestic Airport and the Mumbai International Airport (BOM) T2 terminal. It’s within 30-minutes of South Mumbai via the Bandra-Worli Sea Link and only 5-minutes from the Bandra Kurla complex (BKC).

Top amenities

  • WiFi in lobby

  • Free WiFi

  • Pool

  • Spa

  • Parking

  • Pets

  • A/C

  • Restaurant

  • Hotel bar

  • Gym

Location

Off Western Express Highway, Santacruz East, 400055, Mumbai, India

Rating overview

  • Location
    Very good  8.1 / 10
  • Rooms
    Excellent  8.6 / 10
  • Service
    Excellent  8.8 / 10

Positive Reviews

positive:

VIP Treatment.

Many guest say they feel spoiled by the VIP treatment from the time they enter until they leave. While some had complaints of staff rudeness, an overwhelming majority felt welcomed to be at the hotel. They felt the staff took the hospitality aspect of the

positive:

Delicious Dishes .

A number of guests complimented the breakfast choices and the Italian and Chinese cuisine dishes. Visitors even mentioned the complimentary appetizers and drinks were enjoyable.

positive:

Shoppers Delight.

People who like to shop remark they enjoy the hotel’s in house shopping area and specialty shops, like the bakery. They also loved how convenient it was getting to other nearby areas of interest (restaurants, malls, airports, etc.)


Negative Reviews

negative:

Confused Staff.

A few guests found themselves jumping through hoops to get information on reservations, unexplained charges, special requests and housekeeping. In some situations, the issues weren’t addressed by the time their stay ended. However, these incidents seem to

negative:

Not Truly Five Stars.

Visitors commented that although adequate, many of their experiences (from cleanliness of the hotel to food quality) can’t be considered five stars when compared to other hotels in Mumbai (or the world).

negative:

Make Sure To Check the Bill.

Overcharges, unexplained charges or charges that were promised as free are a few points mentioned by some visitors. On average though, most guests were happy with their billing experience.


All amenities

Wellness / Spa
  1. Beauty salon
  2. Steam room
  3. Massage
  4. Sauna
Hotel facilities
  1. Business centre
  2. Lift
  3. Gym
  4. Hairdresser
For children
  1. Childcare
  2. Playground
  3. Organised activities for kids
Accessibility
  1. Wheelchair accessible
  2. Accessible hotel
  3. Accessible bathroom
  4. Accessible parking
Room facilities
  1. Bathtub (upon inquiry)
  2. Shower
  3. Ironing board
  4. Openable windows
Sports facilities
  1. Fitness

Cleanliness policies

  • New safety protocols
  • Safe distance
  • Doctor on site

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