Presa di Goa - Managed by Smith and Appy

The hotel is a Portuguese-themed resort that captivates guests with its unique vintage ambiance and antique furniture, offering a truly memorable and serene escape. Guests frequently describe their experience as beautiful, peaceful, and relaxing, highlighting the property's well-maintained charm. It is particularly well-suited for families seeking a tranquil retreat, offering amenities like a dedicated kiddy pool, and also appeals to couples looking for a romantic getaway, as well as friends and bachelors desiring a unique stay. Many commend the cleanliness of the rooms, the attentive staff, and the quality of the food. However, a recurring concern involves issues with third-party booking platforms, specifically Agoda, leading to unexpected cancellations for some guests. To ensure a smooth stay, it is advisable to confirm all bookings directly with the hotel, especially if made through external websites, and to inquire about the pool's cleanliness upon arrival.

Facilities & Amenities
The hotel features a beautiful swimming pool that is a major highlight for many guests, often described as serene and well-maintained, with a separate kiddy pool for younger visitors. However, some reviews indicate that the main pool occasionally suffers from cleanliness issues, with reports of pests and debris. The property boasts a charming garden and lawn area, providing a peaceful environment and even an insta-worthy cabana for dining or relaxation. While the overall ambiance is praised for its antique charm, some guests noted issues with Wi-Fi connectivity, reporting weak signals that do not reach all areas. Convenient parking space is available on-site, adding to the ease of access for guests with vehicles.

Cleanliness & Room Comfort
The rooms are generally described as spacious, clean, and tidy, often featuring a vintage or Portuguese-themed design with antique furniture that contributes to a unique and calming ambiance. Many guests appreciate the comfortable beds and the overall well-maintained condition of the accommodations. However, feedback on cleanliness is mixed; while some found their rooms spotless and immaculately clean, others reported issues such as an unpleasant odor, peeling paint, stained bedspreads, sagging mattresses, and filthy bathrooms. Some rooms were noted to be dark or have poor air circulation, and there were isolated complaints about insects and broken bathroom accessories. Noise levels are typically low, contributing to a peaceful stay, though some guests experienced disturbances from conversations in the hall due to thin walls.

Dining & Food Quality
The hotel's restaurant, "Urban Jungle," receives positive remarks for its delicious food and flavorful meals, offering a wide variety of options on both the food and bar menu. Guests frequently praise the quality and taste of the dishes served, with many highlighting the excellent service within the restaurant. However, feedback on the complimentary breakfast is varied; while some found it good, others expressed disappointment with the limited variety, noting only a few basic items like poori bhaji and poha. Some guests also found the food prices to be on the higher side and reported slow room service. Additionally, there were comments about a lack of vegetarian options and limited choices for drinks at the bar.

Location & Accessibility
The hotel's location is consistently praised as awesome and superb, offering a peaceful retreat while still being conveniently situated. It provides easy access to many popular attractions, with beaches like Baga, Calangute, and Anjuna, as well as various clubs and restaurants, just a few minutes' drive away. Guests appreciate being within 3-5 kilometers of famous beaches, making it an ideal base for exploring the area. The property is described as a quiet place, away from the city's hustle and bustle, yet close enough to vibrant areas. While its proximity to key sights is a major advantage, some guests noted that it is not within walking distance of beaches or other eateries, suggesting the need for personal or rented transportation. Parking space is readily available on-site for guests.

Staff & Service
The staff at the hotel consistently receives high praise for being friendly, helpful, and cooperative, with many guests highlighting their attentive and welcoming nature. The owners are frequently mentioned for their genuine warmth and humble approach, often going above and beyond to ensure guests have a memorable and comfortable stay, even assisting with booking issues. The check-in process is generally described as seamless and welcoming. However, some guests reported negative experiences, citing rude staff, pathetic service, and a lack of professionalism, particularly regarding room service which was noted as slow or unresponsive. There were also isolated incidents where staff were perceived as unhelpful or indifferent to guest complaints, and some guests experienced issues with staff availability at the reception.

Additional Information
A significant recurring theme in guest feedback revolves around booking issues with third-party platforms, particularly Agoda. Many guests reported that their bookings were not honored or were unexpectedly canceled, leading to considerable inconvenience, though some praised the hotel staff and owners for their efforts in resolving these problems. The hotel maintains specific pool hours, typically from 8:00 AM to 8:00 PM. Guests appreciate the budget-friendly pricing, considering it an affordable option for a stay in the area. The property is noted for its pet-friendly policy, with mentions of resident dogs adding to the welcoming atmosphere. Some guests described the hotel as having an old-world charm, resembling a "DAAK Baglow" rather than a modern resort, which contributes to its unique character.