Appart-Hôtel Mer & Golf City Bordeaux Lac

This aparthotel offers a comfortable and practical stay, distinguished by its spacious, modern apartments and an exceptionally convenient location near a major shopping center and tram line. It is an ideal choice for shoppers and business travelers seeking well-equipped accommodations, as well as families and event attendees visiting the nearby stadium. Guests frequently commend the overall cleanliness of the rooms and the general comfort of the main beds. To ensure a smooth experience, it is advisable to confirm parking arrangements in advance, as on-site options are limited, and be prepared for potential noise from the surrounding area, especially if your room faces the main road.

Facilities & Amenities
The aparthotel provides well-appointed kitchenettes in each unit, featuring a fridge, microwave, hob, and often a dishwasher, allowing guests to prepare their own meals. While these are generally appreciated, some guests note the absence of basic supplies like dish soap, sponges, or coffee filters. A self-service laundry facility is available 24/7, proving very practical for longer stays, though some found it expensive. Wi-Fi connectivity is generally reliable, but a few guests experienced intermittent issues. A fitness center is on-site, but its accessibility may be limited to reception hours. The presence of elevators is convenient, though some reviews mentioned occasional non-functionality.

Cleanliness & Room Comfort
Rooms are largely described as spacious, modern, and consistently clean, with many guests praising their impeccable condition. The main beds are frequently highlighted as ultra comfortable and conducive to a restful night's sleep. However, feedback on sofa beds is less positive, with many finding them uncomfortable, too soft, or not sturdy enough for adults. Noise is a recurring concern for some, stemming from street traffic, neighboring rooms, or corridor activity, impacting sleep quality. While bathrooms are generally clean and well-maintained, some guests reported issues with hot water availability or a lack of basic toiletries like shower gel and sufficient towels.

Dining & Food Quality
Feedback on the hotel's breakfast service is mixed. Many guests found it to be varied and delicious, featuring fresh products. However, a significant number of reviews indicated that the breakfast was overpriced for the selection offered, with some experiencing empty buffets or a lack of certain items like pastries or savory options, especially later in the morning. Some also noted the quality of hot beverages could be improved. The aparthotel format means there isn't a full-service restaurant or bar on-site, but its location provides easy access to numerous restaurants and dining establishments nearby.

Location & Accessibility
The hotel boasts an excellent central location for its specific area, being directly adjacent to a large shopping center with a supermarket and a wide array of shops and restaurants. Its proximity to the tram line C (Berges du Lac stop), just a few minutes' walk away, offers convenient and quick access to the city center, exhibition halls, and the Matmut Atlantique stadium. Parking is a notable point of discussion; the hotel lacks its own dedicated parking, directing guests to nearby public or commercial parking facilities, which can be expensive and sometimes challenging to access, especially during peak hours or late at night.

Staff & Service
The staff generally receives high praise for being welcoming, attentive, and professional. Many guests specifically highlighted the helpfulness and courtesy of the reception team, who are often described as readily available to assist. The check-in process is typically quick and smooth. However, some guests reported issues with late arrivals when the reception is closed, as the automated key collection system occasionally malfunctions. While staff are generally responsive to requests, some reviews indicate that persistent issues, such as problems with air conditioning or hot water, were not always resolved promptly or to the guests' satisfaction.

Additional Information
Guests should be aware that the hotel's reception is not open 24/7, which can pose challenges for very late arrivals or urgent issues outside operating hours. There have been recurring reports of inconsistent air conditioning and hot water supply, with some guests experiencing these issues for extended periods. The surrounding area is currently undergoing construction works, which may contribute to noise and affect pedestrian access. While the hotel maintains a pet-friendly policy, finding suitable outdoor areas for pets nearby can be difficult. Some guests also noted confusion due to multiple hotels with similar names in the vicinity.