Séjours & Affaires Lyon Saxe-Gambetta

This accommodation offers apartment-style living, distinguished by its functional kitchenettes that allow guests to prepare their own meals, making it a practical choice for longer stays. Its central location provides excellent access to public transport, appealing to independent explorers and budget-conscious travelers who prioritize convenience over luxury. Guests frequently highlight the comfortable beds as a positive aspect of their stay. While the staff helpfulness is often praised, guests should be aware of limited reception hours, especially on weekends, and plan their arrival accordingly. To enhance your experience, consider requesting a room facing the courtyard for a quieter stay, as street-facing rooms can be noisy.

Facilities & Amenities
The accommodation provides well-equipped kitchenettes in each studio, complete with a refrigerator, stove, and basic utensils, which many guests found highly convenient for self-catering. While a television is present, some guests reported it was non-functional during their stay. Wi-Fi access is available, and some guests appreciated the on-site laundry facilities. A security agent is present during non-reception hours, contributing to a sense of safety. Additionally, a vending machine offers quick access to snacks and drinks. However, the overall condition of some facilities, including the elevator and common areas, was noted by some as showing signs of age and wear.

Cleanliness & Room Comfort
Guest feedback on cleanliness and room comfort is notably mixed. Many guests praised the comfortable beds and clean linens, ensuring a restful sleep. However, significant concerns were raised regarding the overall cleanliness of the rooms, with reports of stains on walls and mirrors, dust accumulation, and even the presence of mold on bathroom pipes. Some reviews explicitly mentioned encountering bed bugs and cockroaches. The bathroom condition was frequently described as worn, with issues like leaks and poorly maintained showers. Furthermore, the lack of air conditioning was a major discomfort during warmer periods, and noise levels from the street were a recurring complaint, impacting sleep quality for many.

Dining & Food Quality
Dining options at the accommodation are limited, primarily focusing on a breakfast service that receives mixed reviews. Guests describe the breakfast as basic and limited in variety, often consisting of processed foods rather than fresh options. While some found it to be of good value, others felt it was overpriced for what was offered, noting a lack of real coffee. It is important for guests to be aware that breakfast service is typically not available on Sundays, which can be inconvenient for weekend stays. Given the presence of kitchenettes in the rooms, many guests opted to prepare their own meals.

Location & Accessibility
The accommodation boasts a central location with excellent public transport access, including nearby metro and tram stations, making it easy to reach city attractions and train stations. Many food outlets and supermarkets are conveniently located within walking distance. However, the surrounding neighborhood is frequently described as lively and bustling, with some guests perceiving it as unclean or unsafe at night due to its vibrant urban character, though others felt secure. Parking is available on-site, but it is often noted as being narrow and challenging to navigate, with some guests finding it expensive or poorly maintained.

Staff & Service
Most guests found the staff friendly and helpful, particularly those at the reception desk who were responsive to requests and provided local information. The check-in process is generally described as easy, with options for autonomous entry outside of reception hours. However, some guests experienced significant frustration due to limited reception availability, especially on weekends or late evenings, leading to difficulties with access or unresolved issues. While the staff tried to be accommodating, the lack of constant presence meant that immediate assistance for problems like non-functional amenities was not always possible.

Additional Information
A recurring point of feedback concerns the lack of regular cleaning service and towel changes during longer stays, which many guests found inconvenient. Some rooms experienced issues with non-functional televisions despite being reported to staff. Guests should also be aware of limited reception hours, particularly on weekends, which necessitates autonomous entry and can complicate immediate assistance or problem resolution upon arrival or during their stay. The overall condition of common areas was noted as needing improvement, with some guests mentioning strong odors.