The Tama Hotel- SHA Plus

This hotel offers a tranquil retreat, distinguished by its large swimming pool and a generally peaceful ambiance, making it a memorable choice for guests. It is particularly well-suited for couples seeking a quiet getaway, families who appreciate spacious accommodations and a great pool, and motorcyclists or drivers due to its ample parking. Sightseers will find its proximity to the pier convenient for island excursions, while travelers seeking tranquility will enjoy the serene surroundings away from the main tourist bustle. Guests consistently highlight the spacious rooms and the friendly staff. To enhance your stay, consider renting a motorbike from the hotel for easier access to nearby attractions, and be aware that the beds are notably firm, which is a common characteristic in the region.

Facilities & Amenities
The hotel features a large swimming pool that is frequently praised for its beauty and cleanliness, serving as a central point for relaxation and enjoyment. While many guests find the pool excellent, some have noted minor maintenance issues such as missing tiles or a non-functional jacuzzi in certain areas, suggesting a need for occasional upgrades. A small gym is available on-site, providing basic but functional equipment for guests to maintain their fitness routines. Feedback on Wi-Fi connectivity is mixed; while some guests report good service, others experienced weak signals or no Wi-Fi in their rooms. The hotel also provides a fast elevator for convenient access to all floors.

Cleanliness & Room Comfort
Guests consistently commend the hotel for its exceptional cleanliness, describing rooms as spotless and well-maintained. The spacious rooms are a significant highlight, offering ample space for relaxation and comfort. However, a recurring theme in reviews is the bed comfort, with many guests finding the mattresses to be very firm or even "hard as a rock," which some reported led to back pain. While this firmness is noted as common in Thailand, it is a crucial consideration for those sensitive to bed types. Bathrooms are generally described as spacious and clean, though a few guests mentioned issues like a missing fan. The hotel typically offers a quiet environment, but some reviews noted instances of poor soundproofing or occasional noise from adjacent rooms. Air conditioning is consistently reported as effective, and many rooms feature balconies offering pleasant views.

Dining & Food Quality
The hotel does not consistently provide breakfast, and when it is available, some guests found the options limited and repetitive, though others considered it acceptable for the price. There is no full-service, in-house restaurant for main meals, which means guests need to seek dining options outside the hotel. However, a small coffee shop is attached to the hotel, offering beverages and light fare during part of the day. The hotel's location in a Muslim-friendly area is a notable advantage, as it provides easy access to various halal food establishments nearby, catering to specific dietary preferences.

Location & Accessibility
The hotel is situated in a quiet and peaceful location, away from the main crowds, which many guests appreciate for a relaxing stay. It is approximately an 8 to 15-minute drive from Ao Nang Beach, making it less suitable for those who prefer to walk to the bustling tourist areas. However, its proximity to the Ao Nam Mao pier is a significant advantage, as it is within easy walking distance, providing convenient access to Railay Beach by longtail boat. A 7-Eleven convenience store is located directly across the street or very nearby, offering easy access to snacks and essentials. Motorbike rentals are available directly at the hotel at a reasonable price, and while taxis can be arranged, they can be expensive, and Grab service is limited in the area. The hotel also offers ample parking for guests with vehicles.

Staff & Service
The hotel staff consistently receives high praise for being exceptionally friendly, helpful, and accommodating. Guests frequently highlight their attentiveness and warm welcome, contributing significantly to a positive experience. The check-in process is generally described as smooth and efficient. Housekeeping is excellent, with rooms cleaned daily and complimentary water provided. The staff are also helpful in arranging scooter rentals and assisting with taxi bookings or tour information. While the service is highly regarded, some guests noted that communication challenges occasionally arose due to varying English proficiency among staff members, though this did not detract significantly from their overall positive interactions.

Additional Information
While many guests describe the hotel as modern and well-maintained, some reviews indicate that the hotel's age is becoming apparent, with mentions of it feeling old or needing renovations, and some specific issues like mold in showers or ongoing construction noise during the day. Guests should be aware that certain in-room amenities such as toothbrushes, toothpaste, slippers, or irons are typically not provided. Some specific room issues reported include a wet floor at night, a non-functional TV in some rooms, or light switches being difficult to locate. There are also occasional soundproofing concerns, with some guests hearing noise from adjacent rooms. The hotel's location in a Muslim-friendly area is a unique aspect, offering easy access to nearby halal food options and a community that caters to Muslim travelers.