The Black Swan

Market PlaceYO62 5BJHelmsleyUnited Kingdom
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About The Black Swan

The exquisite afternoon teas, daily art gallery and perfectly manicured gardens set the tone of exceptional elegance at the historic Black Swan Hotel of Helmsley.  This unique setting's three buildings are equal in character, standing conveniently near national park trails and the bustling town of Helmsley.

Rooms and suites at the Black Swan Hotel of Helmsley vary in size from single, classic, superior, feature and junior suites. Amenities include flat screen FreeView televisions, complimentary designer toiletries and  tea/coffee making provisions.

Hotel features comprise free Wi-Fi and choice of rooms (inquire at booking), pet-friendly accommodations and stunning wedding/conference venues with optional catering.

Dine on-site for full menu fare in The Tea Room, Cygnet Bar, or The Gallery Restaurant.  Private dining options are available.

Don't miss nearby attractions of Helmsley Castle, International Centre for Birds of Prey, Duncombe Park and Helmsley Brewery, all within a fifteen minute drive of the hotel.

Contact

Market Place, YO62 5BJ, Helmsley, United Kingdom
Telephone: +44(01439)770466 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour room service
  • 24-hour reception
  • Car park
  • Conference rooms
  • Express check-in / out
  • Free WiFi in lobby
  • Hotel bar
  • Hotel safe
  • Laundry service
  • Non-smoking rooms
  • Porter service
  • Restaurant
  • Room service
  • WiFi in lobby

Room facilities

  • Bathroom with bathtub
  • Bathroom with shower
  • Central heating
  • Desk
  • Electric kettle
  • Free WiFi in rooms
  • Hairdryer
  • Hypoallergenic bedding
  • Ironing board
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

For children

  • Child / Baby cot

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 11:00

Positive Reviews

A Uniquely Lavish Experience.

This locale offers a distinctive experience for luxury without the slightest air of grandiosity. Roaring log fires will greet you upon any winter day's arrival, rooms are spacious and cosy, and the adjacent town is a friendly oasis of markets and pubs.  The gardens are superb as is the inviting Tea Room, and a leisurely stroll through the afternoon art gallery is an unexpected treat. 

Phenomenal Dining.

This hotel's dining experience should not be skipped.   Once the art gallery transforms into the evening's Gallery Restaurant, you'll be guaranteed a meal to remember. Afternoon tea packs an equal punch for tea (and sometimes champagne) lovers.  Decor in all common areas is stunning.  Don't forget to have a drink when you return to the hotel after the day's adventures - the bar is absolutely charming.   Significantly above average on quality, presentation and service in all venues.

Attentive Staff.

Helpful and friendly, they will welcome you warmly and go out of their way to add plenty of special touches to your stay.  Excellent from arrival to departure.

Negative Reviews

Refurb, Please.

Some rooms may have been missed on the upgrade list thus far, so ask for a recently renovated unit if there is one available.  Otherwise, you may experience a lull in the magic of this hotel.  Tired, outdated decor, chipped paint on fixtures, small and overly worn mattresses,  poor ventilation, dirty basins and inefficient plumbing.

Dog-sized Disappointments.

If you aren't a dog lover, you may resent the canines in residence during your stay, as they can be quite vocal. Also, some portion sizes on meals may seem small compared to expectations. In addition, prices on various packages may seem expensive - get clarity on everything included upon booking.

Good Luck Parking.

You may find a spot easily; you may not.

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Rating Overview

Rating trivago Rating Index based on 431 reviews across the web
8.5 /10
  • Expedia
    8.4 /10
  • Hotels.com
    8.6 /10
  • ebookers.com
    7.3 /10
  • Other Sources
    8.5 /10
8.5 out of 10 based on 431 reviews