Castletown House London

11 Castletown RoadW14 9HELondonUnited Kingdom
Serviced apartment
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About Castletown House London

Situated in London City Centre, Castletown House London offers a selection of studios and self-catering apartments, each one self-contained and maintained to three-star standards. Nearby attractions include Kensington Palace and the Royal Albert Hall.

Along with a private bathroom, each studio and one to three-bedroom apartment offers conveniences such as TVs, DVD players, cooking facilities and complimentary Wi-Fi. Some units also feature laundry amenities and games consoles.

Castletown House London offers conveniences such as tours and ticket assistance, paid parking and luggage storage. Front desk services are available during limited hours and there is an express check-out option.

Guests who wish to prepare their own meals can purchase supplies from the nearby Co-Op and Tesco Express. Those who wish to eat out can enjoy dining options such as Best Mangal and the 222 Veggie Vegan.

This property lies within one mile of the Earls Court Exhibition Centre, four miles from Trafalgar Square and Buckingham Palace, and a little under ten miles from Canary Wharf.


11 Castletown Road, W14 9HE, London, United Kingdom
Telephone: +44(20)73869423 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • Car park
  • Convenience store
  • Express check-in / out
  • Free WiFi in lobby
  • Non-smoking rooms
  • Washing machine
  • WiFi in lobby

Room facilities

  • Bathroom with bathtub
  • Bathroom with shower
  • Central heating
  • Cosmetic mirror
  • Electric kettle
  • Fan
  • Flatscreen TV
  • Free WiFi in rooms
  • Fridge
  • Hairdryer
  • Internet
  • Ironing board
  • Kitchen / Kitchenette
  • Microwave
  • Television
  • WiFi in rooms

For children

  • Child / Baby cot

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 10:00

Positive Reviews

Great location

The location of this property is consistently reported to be one of its highlights. Guests often mention the ease of access to the shops and dining options in West Kensington as well as the convenience of nearby public transport. The nearby Barons Court Underground has proved especially popular with guests wishing to go sightseeing in the capital.

Comfortable rooms

Guests have been pleased with the standard of the studios and apartments here. The majority of reviews suggest that the accommodation is clean and nicely furnished. On the whole, guests have enjoyed a comfortable stay.

Friendly and helpful service

The management and staff at this property often attract positive feedback. Guests have felt very welcome and note that the staff has been happy to help with any questions or queries that arose during their stay. The limited opening hours of the front desk does not appear to affect the standard of service on offer.

Negative Reviews

Noise can be a concern

Light sleepers should be aware that guests have mentioned that the surroundings can be a little on the noisy side. While noise isn’t especially unusual for the capital, specific issues include overhead planes arriving or departing Heathrow and ambulances from the nearby Charing Cross hospital.

Not all units offer laundry facilities

Those guests who booked one of the smaller units have found the lack of laundry facilities rather inconvenient. This will likely only be an issue over longer stays but is something to be aware of when selecting your accommodation type.

Occasional housekeeping and maintenance issues

Notwithstanding the fact that the accommodation here is generally found to be comfortable, reviews do highlight occasional housekeeping and maintenance issues. Guests have reported issues such as items belonging to previous visitors being left in the room as well as poorly maintained shower units.

Rating Overview

Rating trivago Rating Index based on 842 reviews across the web
8.7 /10
  • SpeedyBooker
    5.8 /10
  • Other Sources
    8.8 /10
8.7 out of 10 based on 842 reviews