Riad Viva

107 Derb Mbarek, Sidi Mimoun40008MarrakechMorocco
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About Riad Viva

Riad Viva is a 4-star property situated in Marrakech that features an outdoor, rooftop pool, a restaurant, a bar and a relaxing but central location.

Non-smoking guest rooms feature air conditioning, an LCD television with satellite channels, a seating area, bathrobes, a hair dryer, a safe and a patio.

Services and amenities offered at the hotel include a sun terrace, massage services, complimentary Wi-Fi, room service, airport shuttle, 24-hour front desk, tour desk, luggage storage and childcare services.

A traditional continental breakfast is served each morning at the restaurant which also features Moroccan cuisine during other mealtimes.

Riad Viva Marrakech is located close to Jamaa El Fna Square, El Badi Palace, Kasbah Mosque, Koutoubia Minaret, Saadian Tombs  and a number of other major attractions are easily accessible via Marrakesh Train Station.

Contact

107 Derb Mbarek, Sidi Mimoun, 40008, Marrakech, Morocco
Telephone: +212 524385301 | Official Homepage

Top amenities

  • WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • 24-hour room service
  • Beach / Sun umbrellas
  • Deck chairs / Sun loungers
  • Hotel safe
  • Non-smoking rooms
  • PC with internet
  • Porter service
  • Restaurant
  • Room service
  • Terrace
  • Towels at the pool / beach
  • Wellness centre / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with shower
  • Central heating
  • Hairdryer
  • Internet
  • Room safe
  • Satellite TV
  • Television
  • WiFi in rooms

Wellness / Spa

  • Beauty salon
  • Sauna
  • Steam room

Arrival / Departure

  • Check-in: 12:00
  • Check-out: 11:00

Positive Reviews

Charming, Spacious Guest Rooms.

The rooms at Riad Viva are quite large and are exquisitely-decorated with lovely and comfortable furnishings. Guests also reported that the rooms are very clean, the air conditioning is always working, the beds are comfortable and the Wi-Fi always works.

Attentive Staff who are Always Around.

Guests reported that from the time they arrived to the time they left, staff was attentive to all their needs. Check-in is quick and informative, staff seem genuinely interested in guests' needs, issues are resolved quickly and apologies and incentives are offered when things go wrong and they have no problem providing suggestions on things to do and making bookings.

Relaxing Location Away from Main Tourist Areas.

Riad Viva is situated on a small, quiet street that's far enough away from the tourist areas to be relaxing but close enough to easily access the top sites. It's an excellent base from which to explore the city and surrounding area and get a taste of everyday Moroccan life.

Negative Reviews

Meals are Bland and Repetitive.

Guests reported that the meals served at Riad Viva are bland by Moroccan standards and the same things are served every day. The choices are limited and the items that are available are poorly-prepared with soggy cooked vegetables, overcooked meat, no accompanying appetizers, and hot items served cold.

Guest Rooms are Small and Unkempt.

The rooms at this hotel are small and cramped and guests reported some other issues including tattered sheets and blankets, a strange smell coming from the bathroom, small windows, a lack of soundproofing, slow Wi-Fi, uncomfortable beds and loud air conditioning units.

Inexperienced, Unprofessional Staff.

Much of the staff is very young and experienced and it shows in the unprofessional manner they deal with guests. Issues go unresolved, problems are passed off to other staff members and much of the staff is unknowledgeable about the hotel and the surrounding area.

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Rating Overview

Rating trivago Rating Index based on 588 reviews across the web
9.1 /10
  • Other Sources
    8.9 /10
9.1 out of 10 based on 588 reviews