Crowne Plaza Syracuse

701 East Genesee Street13210SyracuseUSA
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About Crowne Plaza Syracuse

Located a fifteen-minute drive from Syracuse University, the Crown Plaza Syracuse is a high-rise hotel that features an on-site gym and spectacular views of the city from a privileged vantage point.

All rooms are fitted with modern amenities that include air-conditioning and a flat-screen TV that comes with cable channels as well as a private bathroom in which guests can use the rainfall showerhead.

The gym is accessible 24-hours a day as is the front desk which provides concierge and express check-in/out services. Wi-Fi is free and available throughout the hotel and guests without devices can use the hotel’s computer station for internet access.

The on-site restaurant, Redfield’s, offers meals and guests can enjoy a drink at the on-site Library Lounge bar.

Syracuse University’s campus is under a mile away from the hotel and the OnCenter Convention complex is a similar distance away.

Contact

701 East Genesee Street, 13210, Syracuse, USA
Telephone: +1(315)4797000 | Fax: +1(315)4722700 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Airport shuttle
  • Business centre
  • Car park
  • Concierge
  • Conference rooms
  • Convenience store
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Hotel safe
  • Laundry service
  • Lift
  • Non-smoking rooms
  • PC with internet
  • Pets allowed
  • Porter service
  • Restaurant
  • Room service
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Hairdryer
  • Internet
  • Ironing board
  • Room safe
  • Telephone
  • Television

Accessibility

  • Accessible parking
  • Accessible paths / corridors
  • Deaf accessibility equipment
  • Wheelchair accessible

For children

  • Child / Baby cot

Arrival / Departure

  • Check-in: 15:00

Positive Reviews

Great Location

The location of this Crowne Plaza location was considered to be a major draw for the majority of guests who found that hotel's close proximity to the Syracuse University campus was a positive attribute of their stay. The hotel also offers spectacular views of the surrounding area, as it is a high-rise building that provides guests with breath-taking views of the city. The hotel is also situated in close proximity to Armory Square which features a wide range of restaurants and bars for guests to enjoy.The location of this Crowne Plaza location was considered to be a major draw for the majority of guests who found that hotel's close proximity to the Syracuse University campus was a positive attribute of their stay. The hotel also offers spectacular views of the surrounding area, as it is a high-rise building that provides guests with breath-taking views of the city. The hotel is also situated in close proximity to Armory Square which features a wide range of restaurants and bars for guests to e

Comfortable Modern Rooms

The rooms are fairly spacious and are fitted with modern amenities that will make a stay at this hotel very comfortable. Guests can also enjoy scenic city views from their room, looking down over Syracuse from a privileged vantage point. The beds are sizeable and comfortable and the bathrooms are modern and similarly well-sized.

Accommodating Staff

The majority of guests found the staff to be extremely friendly and courteous, doing all they can to accommodate guests and make them feel at home for the duration of their stay.

Negative Reviews

Indifferent Staff

While a large number of guests found the staff to be perfectly pleasant, others found their experience of the customer service to be disappointing, finding the staff to be dismissive or indifferent towards them.

Location

Despite the hotel's close proximity to Syracuse University, guests found that the other aspects of the location were somewhat disappointing in that the hotel is very close to the highway and traffic noise is generated from this.

Slow Elevator

The hotel's elevator was found to be slow in its journey to its destination. This may be due to the fact that the hotel is a large, long building and it has a lot of floors to stop at.

Rating Overview

Rating trivago Rating Index based on 3073 reviews across the web
8 /10
  • Crowne Plaza
    8.3 /10
  • Expedia
    7.8 /10
  • Hotels.com
    7.9 /10
  • Other Sources
    7.9 /10
8 out of 10 based on 3073 reviews