Rydges Southbank Townsville

23 Palmer Street4810TownsvilleAustralia
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About Rydges Southbank Townsville

Located in popular Palmer street in Townsville's city centre, the Rydges Southbank Townsville is in the best location for a trip to the far north for business or pleasure.

Contemporary rooms include a private en-suite bathroom with accessories and a hair dryer, air conditioning, TV and minibar.

Take a refreshing dip in the Rydges Southbank Townsville pool after a busy day. Business travellers can host meetings on-site with a range of rooms able to be configured to cater for both small meetings and large conferences.

The on-site restaurant, the Southbank Grill serves contemporary Australian food in a relaxed alfresco setting overlooking the hotels' pool and is open for breakfast, lunch and dinner.

A trip to Townsville is not complete without a visit out to Magnetic Island which is an easy day trip from the hotel.


23 Palmer Street, 4810, Townsville, Australia
Telephone: +61(7)47265265 | Fax: +61(7)47212010 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Beach / Sun umbrellas
  • Business centre
  • Car park
  • Concierge
  • Conference rooms
  • Deck chairs / Sun loungers
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Hotel safe
  • Laundry service
  • Lift
  • Non-smoking rooms
  • Outdoor swimming pool
  • PC with internet
  • Pool bar
  • Restaurant
  • Room service
  • Terrace
  • Towels at the pool / beach
  • Washing machine
  • Wellness centre / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Fridge
  • Hairdryer
  • Internet
  • Ironing board
  • Room safe
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Whirlpool / Hot tub


  • Accessible parking
  • Wheelchair accessible

For children

  • Child / Baby cot
  • Childcare / Babysitting

Arrival / Departure

  • Check-in: 14:00
  • Check-out: 10:00

Positive Reviews

Excellent Location

The hotel is right on Palmer street which is a hub for activity in Townsville, with a number of restaurants and bars to choose from and many guests mentioned this as the best feature of their stay at the hotel.  Guests also commented that it was an easy walk to the Strand.

Bonza Breaky

The breakfast provided daily at the hotel rated highly across reviews with many guests commenting on the selection and quality of the food. Other menus served in the restaurant also got positve comments in reviews.

Friendly Staff

Guests described the staff at the hotel as very friendly and courteous which was the highlight for many. It seems that staff at the hotel will go above and beyond their duties to make sure that guests have a pleasant stay.

Negative Reviews

Renovation Needed

Guests commented that they felt that the hotel could benefit from a refurbishment and rennocation to bring it into line with other Rydges properties that they had stayed at. Comments included that the furniture was old, the bathrooms were dated and had broken tiles and that fixtures and fittings has seen better days.

Cleaning Issues

Guest reviewers singled out a few issues with the cleaning in a the hotel with comments ranging from dust settled on services, mould in showers and stained carpets as major issues during their stay.

Limited TV

Guests used to a wide selection of TV channels were left disappointed with the regional TV service in the hotel. Some guests were frustrated that Foxtel provided was also limited and was not a reliable service.

Rating Overview

Rating trivago Rating Index based on 1238 reviews across the web
7.6 /10
  • Expedia
    7.8 /10
  • Hotels.com
    7.7 /10
  • ebookers.com
    6.0 /10
  • Other Sources
    7.5 /10
7.6 out of 10 based on 1238 reviews