Mercure Troyes Centre Hotel

11 rue des Bas Trevois10000TroyesFrance
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About Mercure Troyes Centre Hotel

The Mercure Troyes Centre used to be a bonnet making factory, but is now a lovely hotel situated on a street with several beautiful churches.

Rooms at the Mercure Troyes Centre have en suite accommodations, plus Wi-Fi access and TVs. Although the rooms feature windows that open, the facilities are also air conditioned.

The property has a private indoor car park. Furthermore, there is a video game area that's popular with kids.

Guests can take advantage of the breakfast buffet each morning, or get drinks from The Cotton Bar.

The property is within a kilometre of the area's fine art and modern art museums. Additionally, Stade de l'Aube is less than three kilometres away.


11 rue des Bas Trevois, 10000, Troyes, France
Telephone: +33(3)25462828 | Fax: +33(3)25462827 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Business centre
  • Car park
  • Conference rooms
  • Express check-in / out
  • Free WiFi in lobby
  • Hotel bar
  • Hotel safe
  • Laundry service
  • Lift
  • Non-smoking rooms
  • PC with internet
  • Pets allowed
  • Room service
  • Terrace
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Cable TV
  • Central heating
  • Cosmetic mirror
  • Desk
  • Electric kettle
  • Fan
  • Free WiFi in rooms
  • Fridge
  • Hairdryer
  • Internet
  • Room safe
  • Satellite TV
  • Television
  • WiFi in rooms


  • Accessible paths / corridors
  • Wheelchair accessible

For children

  • Child / Baby cot
  • Childcare / Babysitting

Arrival / Departure

  • Check-in: 12:00
  • Check-out: 12:00

Positive Reviews

Convenient Location for City Centre.

This hotel is adjacent to a cinema, but guests really loved how it's just a five minute walk to the heart of the city. If you want to get around without relying on your vehicle, the hotel makes it easy to do that.

The Staff Members Are Courteous.

Guests usually found that the staff members were very polite, and that they really want to please. Furthermore, if your French skills aren't very strong, don't worry. The staff speak English very well, so communication problems shouldn't arise.

There's a Secure Underground Car Park.

Guests who were travelling via motorcycles or had cars full of luggage particularly appreciated the hotel's underground car park. You'll have to pay extra to use it, but will probably find the cost worthwhile for peace of mind. Keep in mind though, if your vehicle has a roof box, it may be too tall for the garage's maximum clearance height.

Negative Reviews

Breakfast Costs A Lot.

Some guests felt that the breakfast was too expensive, especially considering the quality and variety of what was on offer. Some guests decided to just get breakfast nearby for a cheaper price and still enjoyed tasty choices.

No Evening Meals Are Available.

Although the surrounding area has restaurants you can try, many guests were disappointed that the hotel itself does not offer options for dinner. That was especially frustrating when guests had just arrived and were feeling hungry, but weren't up to exploring the vicinity just yet.

Poorly Designed Shower Doors.

Some guests were annoyed at the way the shower doors in their rooms did not seem to prevent water from splashing onto the floor. Most just found that issue mildly upsetting, but be careful of a potentially slick surface when stepping out.

Rating Overview

Rating trivago Rating Index based on 719 reviews across the web
8.8 /10
  • Expedia
    9.0 /10
    9.0 /10
    8.0 /10
  • Zoover
    8.7 /10
  • Other Sources
    8.5 /10
8.8 out of 10 based on 719 reviews