Hotel Gem Park Ooty

Sheddon Road643001UdhagamandalamIndia
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About Hotel Gem Park Ooty

Situated at elevation, overlooking the majestic Nilgiris Mountain, Hotel Gem Park Ooty boasts an impressive lobby with local artwork, four food and beverage options, an indoor heated swimming pool, and a fitness centre.

Offering large windows with countryside views, the elegant rooms are equipped with cable TVs and sitting areas. Other standard amenities include tea/coffee-making facilities, minibars, and free bathroom toiletries. Suites add living areas and kitchenettes.

Hotel Gem Park Ooty features a beauty parlour and a full-service spa centre that offers Ayurvedic and traditional massage, steam and sauna rooms, and Jacuzzi. A kid’s playground, an indoor game room, and meeting and banquet facilities are also available on site.

Jade Garden serves Chinese specialties, while Toda Café serves Indian and Mughlai cuisines in a relaxed setting. Cocktails and other beverages can be enjoyed at Valley Bar or at Aliens The Fun Pub.

The picturesque Government Botanical Garden is a ten-minute drive from the hotel. Beautiful St Stephens Church, founded in 1830, is a 12-minute walk away.


Sheddon Road, 643001, Udhagamandalam, India
Telephone: +91(423)2442955 | Fax: +91(423)2444302 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • 24-hour room service
  • Airport shuttle
  • Business centre
  • Car park
  • Concierge
  • Conference rooms
  • Convenience store
  • Deck chairs / Sun loungers
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Hairdresser
  • Hotel bar
  • Hotel safe
  • Indoor swimming pool
  • Laundry service
  • Lift
  • Nightclub
  • Non-smoking rooms
  • PC with internet
  • Pets allowed
  • Porter service
  • Restaurant
  • Room service
  • Washing machine
  • Wellness centre / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Hairdryer
  • Ironing board
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Beauty salon
  • Body treatments
  • Hot stone massage
  • Massage
  • Sauna
  • Steam room
  • Whirlpool / Hot tub


  • Accessible parking
  • Accessible paths / corridors
  • Wheelchair accessible

For children

  • Child / Baby cot
  • Childcare / Babysitting
  • Kids' playground

Arrival / Departure

  • Check-in: 14:00
  • Check-out: 12:00

Positive Reviews

Palatable and varied foods

Travellers appreciate that the property has a number of on-site restaurants and cafes. There are said to be lots of food options available, catering to different palates. In particular, guests speak highly of The Jade Garden Restaurant and the Toda Café, which serve scrumptious foods in buffet style.

Prompt staff services

Guests are extremely satisfied with the services provided by the hotel staff. Staff members are reportedly professional, efficient, and hospitable. The receptionists render prompt service, as the visitors experience express check-ins and check-outs during their stay.

Superb accommodations with scenic views

The accommodations are described as being beyond expectations. Reviewers note that the rooms are spacious and well-designed. They also like that they get to enjoy the amazing views of the Nilgiri Mountains and Dodabetta Peak from their large windows.

Negative Reviews

Issues with the heating system

The heating facilities equipped in the rooms are reported to be problematic. Guests say the rooms tend to get cold, due to the inefficient heating system. They note in their reviews that replacements or upgrades of the heaters must be made.

Non-central, uphill location

Travellers note that the property is located uphill—a few kilometres from the main town centre. Those who stay without their own personal vehicles have to rely on public transportation, which is not frequent here. As a result, it is quite difficult for them to get to other places in the area.

Intermittent Wi-Fi connectivity

There is free Wi-Fi access available within the hotel. However, guests find it to be unreliable since the Internet connection has regular interruptions and slow speeds.

Rating Overview

Rating trivago Rating Index based on 911 reviews across the web
7.9 /10
  • Expedia
    7.2 /10
    7.2 /10
  • Other Sources
    8.0 /10
7.9 out of 10 based on 911 reviews