Quality Inn & Suites Hanes Mall

2008 South Hawthorne Road27103Winston SalemUSA
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About Quality Inn & Suites Hanes Mall

The Quality Inn & Suites Hanes Mall in Winston, Salem is set right across the street from Forsyth Medical Center. The Hanes Mall is a few minutes’ walk from the hotel.

The rooms and suites at the Quality Inn & Suites Hanes Mall are equipped with satellite TVs, work desks and coffeemakers. Suites also have sitting areas, minifridges and microwaves. Some may have hot tubs or Nintendo games consoles.

The hotel has a seasonally open outdoor pool, fitness center and business center with meeting rooms and banquet facilities. Parking on site and Wi-Fi access throughout the hotel are complimentary. Pets are welcome for a fee.

Free hot breakfast and coffee all day is served by the hotel. A sports bar and grill is also present on site.

The hotel is a ten-minute drive from M.C. Benton Jr. Convention and Civic Center and a 25-minute drive from Yadkinville Valley wine country.


2008 South Hawthorne Road, 27103, Winston Salem, NC, USA
Telephone: +1(336)7656670 | Fax: +1(336)6590436 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Business centre
  • Car park
  • Conference rooms
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Laundry service
  • Non-smoking rooms
  • Outdoor swimming pool
  • PC with internet
  • Pets allowed
  • Restaurant
  • Terrace
  • Towels at the pool / beach
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Hairdryer
  • Internet
  • Ironing board
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Whirlpool / Hot tub


  • Accessible parking
  • Accessible paths / corridors
  • Wheelchair accessible

For children

  • Child / Baby cot

Arrival / Departure

  • Check-out: 11:00

Positive Reviews

Great location

Guests find the location of the Quality Inn & Suites Hanes Mall in Winston, Salem, great as it is right off the interstate. It is close to the convention center, restaurants and of course, the Hanes Mall. Several guests express delight that a Dunkin Donuts is right out in front of the hotel.

Clean rooms; good working condition of appliances

Guests are appreciative about the cleanliness and maintenance in the rooms and the hotel. They find the towels provided clean. The air conditioning units in the rooms work just fine and the television channel guide was provided with sufficient information package. The details, while seeming small and insignificant, make a huge difference especially to frequent travelers.

Helpful and efficient staff

Front desk staff is found very helpful, efficient and accommodating by guests. The staff handled the Check-in and Check-out procedures smoothly and speedily and helped guests even when their reservation had not been received by fax. Parking at the hotel is another convenience found by guests.

Negative Reviews

Doors too tight and insecure locks

Some guests mention that the room doors did not seem secure to them as the latch did not lock properly. The doors had to be opened and closed with difficulty. Cracks at the top allowed the cold air in. Shades on the windows did not close completely allowing people to see through.

No laundry room; phones not working

Many guests find it surprising and inconvenient that the hotel does not have a laundry room. Several guests complained that the phones in the rooms did not work and that the message light on them could not be turned off.

Pool closed; walls thin

Several guests complain that the pool was closed and not usable as advertised. Many find the room walls thin and neighbors' voices heard clearly.

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Rating Overview

Rating trivago Rating Index based on 2153 reviews across the web
7.3 /10
  • partner_1500
    7.4 /10
  • ebookers.com
    10 /10
  • Other Sources
    7.5 /10
7.3 out of 10 based on 2153 reviews