25hours Hotel Zurich West

The hotel's unique and vibrant design, often described as funky and artistic, is a signature feature, creating a memorable and engaging atmosphere. This distinctive style, combined with a focus on sports and healthy living, makes it particularly well-suited for young adults, couples, and business travelers seeking a modern and energetic environment. Families also find it accommodating, appreciating the various recreational offerings and comfortable spaces. Guests consistently highlight the exceptionally friendly staff, the overall comfort of the accommodations, and the highly convenient access to public transport. To enhance your stay, guests recommend fully utilizing the complimentary minibar, exploring the hotel's recreational facilities, and noting that rooms facing the interior courtyard generally offer a quieter experience, while those facing outwards might experience some street or tram noise.

Facilities & Amenities
The hotel offers a range of facilities and amenities designed to enhance the guest experience. A highlight for many is the sauna and yoga room, providing a relaxing retreat, though some note the fitness center is basic. Guests appreciate the free Wi-Fi throughout the property. A popular perk is the complimentary minibar in rooms, which is regularly refilled with beverages and snacks. The vibrant lobby serves as a communal hub, featuring foosball, pool, and tennis tables, along with a basketball hoop, encouraging social interaction and fun. The availability of free bike rentals allows guests to explore the city, and a Freitag bag is provided in rooms for guest use. Some rooms also include a Bluetooth speaker, adding to the modern conveniences.

Cleanliness & Room Comfort
Guest feedback on cleanliness is generally positive, with rooms described as well-maintained, though some isolated instances of less thorough cleaning were noted. The beds are widely praised for being comfortable, ensuring a restful sleep, although a few guests found them too firm. A recurring comment concerns the room lighting, which many found to be dim or insufficient, making it challenging for tasks like getting ready. Bathrooms are often described as spacious and modern, featuring rain showers, but some guests experienced issues with leaking showers or found the wet room design inconvenient. The unique glass window between the bathroom and bedroom, while having a privacy curtain, was considered peculiar by some. Noise levels are typically low, with rooms generally quiet, though occasional disturbances from neighbors, street traffic, or trams were mentioned. In-room amenities like fluffy towels, a doona, automatic blackout shades, and yoga mats are appreciated.

Dining & Food Quality
The hotel's dining options receive considerable praise, particularly the breakfast buffet. Guests consistently describe it as delicious, offering a wide variety of fresh and healthy options, including regional specialties, with many highlighting it as excellent or even among the best they've experienced. A notable feature is the extended breakfast service until 2 PM on weekends. While the food quality is high, some guests noted occasional disorganization or cleanliness issues at the buffet during peak times. The on-site restaurant, Ribelli, is popular for its lively atmosphere and good food, with the pizza frequently singled out as excellent. The bar is also well-regarded, known for its friendly staff and quality offerings. However, some guests found the dinner menu to be somewhat limited, and a few mentioned that the kitchen for room service closes earlier than expected.

Location & Accessibility
The hotel's location in the transforming Zurich West area is generally well-received, offering a distinct vibe away from the city center. Its primary advantage is the immediate proximity to a tram stop, literally a minute's walk away, providing excellent connectivity to the city center and main train station within 10-15 minutes. While the immediate surroundings are described as industrial, guests appreciate the presence of nearby supermarkets and various restaurants. The hotel is also conveniently located for events at Letzigrund stadium and offers easy access to cultural spots like the Design Museum and recreational areas such as Frau Gerolds Garten. For those traveling by car, underground parking is available, noted for being safe, bright, and offering spacious spots suitable for larger vehicles, though it is a paid service and some guests encountered issues with the exit system.

Staff & Service
The staff at the hotel consistently receives overwhelming praise for their friendliness, helpfulness, and attentiveness. Guests frequently highlight their professionalism and welcoming attitude, noting that staff members go above and beyond to assist with requests, from booking tickets to providing local recommendations. The check-in and check-out processes are generally described as quick and uncomplicated, contributing to a smooth experience. However, there were isolated reports of slow service at the front desk, issues with room keys, and an initial request for a deposit that surprised some guests. While most guests found housekeeping to be efficient and daily, a few experienced rooms not being cleaned or beds not made, and some noted dusty surfaces. The hotel's pet-friendly service and willingness to accommodate specific needs are also appreciated, though some guests expressed dissatisfaction with the hotel's policy regarding booking cancellations.

Additional Information
Beyond standard offerings, the hotel incorporates several unique features and policies that enhance the guest experience. A notable perk is the opportunity for guests to take a Mini Cooper for a free test drive for up to four hours, allowing for broader exploration of the area. The hotel also demonstrates a strong commitment to sustainability, encouraging guests to participate in initiatives such as skipping daily room cleaning in exchange for a tree donation, and promoting the use of tap water to reduce plastic waste. Guests should be aware that a security deposit may be requested upon check-in. The hotel also provides a coworking space within its vibrant lobby, catering to business travelers or those needing a productive environment outside their room. These thoughtful additions contribute to a distinctive and memorable stay.