B&B HOTEL Erlangen-Süd

The hotel is highly regarded for its strategic location right next to the highway, making it an ideal stopover for road trippers and travelers on long journeys. Guests consistently highlight the hotel's cleanliness, the surprising quietness of the rooms despite the proximity to the motorway, and its overall good value for money. It is well-suited for families due to its practical room configurations and for business travelers seeking convenient access. To ensure a smooth experience, guests are advised to utilize the convenient self-check-in process and ensure they have their access code ready upon arrival, as this streamlines entry, especially during off-hours.

Facilities & Amenities
The hotel offers several practical amenities that enhance a stay. Guests appreciate the availability of electric car charging stations on-site, though some found the process expensive or challenging without staff assistance. Free Wi-Fi is provided, allowing guests to stay connected, although a few reported intermittent connectivity issues. For convenience outside of breakfast hours, vending machines are available for snacks and drinks. The hotel boasts a large parking lot that is free for guests, accommodating not only cars but also larger vehicles like coaches and trucks, which is a significant advantage. An elevator is available for easy access to all floors, and rooms are equipped with both air conditioning and heating for comfort in any season.

Cleanliness & Room Comfort
Most guests consistently praise the clean rooms and comfortable beds, ensuring a restful night's sleep. Despite the hotel's location near a major highway, soundproofed windows are effective in mitigating external noise levels, contributing to a quiet environment. However, some isolated reports mentioned internal disturbances, such as a persistent humming noise from the air conditioning unit in specific rooms or the sound of pipes making noise. While generally well-maintained, a few guests noted minor issues like a lingering smoke smell in certain rooms, the occasional presence of silverfish in bathrooms, or minor wear and tear such as rusty bathroom doors. The absence of a kettle or fridge in the rooms was a minor inconvenience for some.

Dining & Food Quality
The hotel's breakfast generally receives positive feedback, with many guests describing it as nice, good, and plentiful. The good variety of options, including crispy bread, fresh vegetables, and a selection of hot and cold items, is frequently appreciated, providing a satisfying start to the day. Many guests found the coffee to be of good quality. However, some guests felt the breakfast was overpriced for the offering, and during busy periods, there were occasional comments about slow refilling of items, which could lead to some waiting. It is important to note that during periods of renovation, breakfast service was temporarily unavailable, which was a disappointment for those expecting it.

Location & Accessibility
The hotel's prime location directly adjacent to the A3/A73 highway is consistently highlighted as its most significant advantage, making it an ideal stopover for road trippers and those on long journeys. This provides easy access for quick departures and arrivals. While not in the immediate city center, it offers convenient proximity to Nuremberg and Erlangen by car, and is also well-situated for airport access. Guests particularly value the ample free parking available on-site, including spaces for larger vehicles. Additionally, a supermarket and bakery are conveniently located within walking distance, adding to the practicality of the location for quick needs.

Staff & Service
The hotel's staff generally receives praise for being friendly and helpful, contributing positively to the guest experience. The self-check-in system is frequently lauded for its convenience and ease, allowing for quick check-in and access, especially for late arrivals. Guests appreciate receiving access codes in advance, streamlining their arrival. However, some guests encountered issues with the automated system, such as non-recognition of online payments or machine malfunctions, necessitating calls to emergency numbers or waiting for staff assistance. While most interactions with staff were positive, a few guests reported a lack of responsiveness to specific issues like Wi-Fi problems or room concerns, indicating some inconsistency in problem resolution.

Additional Information
Guests should be aware that the hotel has undergone renovations, which, while aiming to improve facilities, occasionally resulted in noise during the day and temporary limited services, including the unavailability of breakfast for some. The hotel maintains a pet-friendly policy, though the associated fee was considered high by some pet owners. A few specific room-related issues were noted, such as a persistent humming noise from the air conditioning unit in certain rooms, which could be disruptive to sleep. The absence of a kettle or fridge in the rooms was a minor but recurring point of feedback for guests seeking these amenities during their stay.