Bern Youth Hostel

This accommodation is highly regarded for its prime location by the Aare River, directly beneath the Parliament building, offering stunning views and immediate access to the city's vibrant heart. Guests consistently praise the friendly staff and the excellent breakfast, which contributes significantly to a positive stay. While many appreciate the spacious rooms and overall cleanliness, some note that certain areas can be noisy, particularly due to the presence of families and groups. This makes the hotel an ideal fit for solo travelers seeking convenience, sightseers eager to explore the city on foot, and business travelers attending local events. To enhance your experience, guests recommend taking full advantage of the complimentary city travel pass provided, and if a quiet environment is a priority, consider inquiring about room placement.

Facilities & Amenities
The hotel offers a range of practical facilities designed for guest convenience. Rooms are equipped with secure lockers that operate with the key card, and many dormitories feature a handy in-room sink. While USB ports are available at each bed for charging devices, some guests noted a lack of traditional power outlets, which can be inconvenient for certain electronics. The property boasts inviting common rooms, including a stylish lobby with a bar, a game room, and a comfortable lounge area, providing ample space for relaxation and socializing. A guest kitchen with a microwave, kettle, and fridge is available, though its capacity is limited and cleaning supplies are not provided. Guests should be aware that there is no air conditioning, and rooms can become quite warm, with some reporting poor Wi-Fi connectivity within their rooms. Laundry service is available for a fee, and a hairdryer can be borrowed from the reception with a deposit. An elevator provides easy access to all floors, and an active outdoor seating area is popular among guests.

Cleanliness & Room Comfort
Feedback on cleanliness and room comfort is generally positive, though with some mixed observations. Most guests find the rooms and common areas to be clean, but a few have noted issues such as dust under beds or in certain shared facilities. Room design is often described as minimalist or industrial, with some rooms being quite small or lacking windows, while others offer pleasant river views. The bed comfort receives varied reviews; many find the beds and pillows comfortable, but some describe mattresses as too thin or soft, leading to discomfort. A significant point of concern for some guests is the noise levels, particularly from other guests, including children and groups, which can disrupt sleep. Shared bathroom and shower facilities, located outside the rooms, are generally kept clean, but some guests reported occasional queues or issues with drainage. It is important to note that towels are not always provided and guests are typically expected to make and strip their own beds. Additionally, privacy curtains are not available on bunk beds.

Dining & Food Quality
The breakfast at this establishment consistently receives high praise from guests, often described as very good, tasty, and abundant. The breakfast variety is a highlight, featuring a wide selection of items such as coffee, juice, various hams and cheeses, breads, boiled eggs, cereals, and yogurts. While the buffet is comprehensive, some guests suggested adding more fresh fruit or warm dishes. The restaurant area itself is noted for its stylish and modern ambiance, providing a pleasant setting for meals. In addition to breakfast, dinner options are available and are often recommended for their quality and affordability, though it is advised to make a reservation as availability can be limited or subject to cancellation. A bar is also present in the lobby area, offering a convenient spot for drinks.

Location & Accessibility
The hotel's central location is a major advantage, placing guests within easy walking distance of key city attractions. It is conveniently situated about a ten-minute walk from the train station and very close to the old town, local bars, and restaurants. Its position directly by the Aare River and beneath the Parliament building provides picturesque surroundings and easy access to scenic viewpoints and recreational areas like the Marzili summer bath. A significant benefit is the complimentary free city travel pass provided, which allows guests to use local public transport (buses and trams) within designated zones, making exploration effortless. While the location is highly walkable, guests with heavy luggage should be aware that the path from the train station involves an uphill climb. Parking is available, though it can be sparse.

Staff & Service
The staff at this hotel consistently receive glowing reviews for their exceptional friendliness and helpfulness. Guests frequently highlight their welcoming demeanor, attentiveness, and willingness to assist with various inquiries, from providing local tips to resolving issues. The check-in and check-out processes are generally described as quick and efficient, contributing to a smooth arrival and departure experience. Staff members are often noted for being multilingual, which is a significant advantage for international travelers. Guests appreciate the flexibility, such as the option for bag storage before check-in. While most interactions are positive, a few instances suggest that follow-up on reported issues, like Wi-Fi connectivity, could be improved. Overall, the commitment of the team to providing attentive service is a recurring theme, enhancing the guest experience.

Additional Information
A notable benefit for guests is the complimentary free city travel pass, which is highly valued for facilitating easy and cost-effective exploration of the city's public transport network. Guests should be aware that the standard check-out time is 10 AM, which some find to be quite early. The hotel operates a pet-friendly policy, welcoming dogs. A unique aspect of the stay is the expectation for guests to perform their own bed making upon arrival and to strip their beds upon departure. Regarding amenities, guests are generally advised to bring their own towels or be prepared to rent them. While common areas are lively, there are implied quiet hours to ensure a peaceful environment for all. The limited cooking facilities in the guest kitchen, primarily consisting of a microwave and kettle, mean that extensive meal preparation is not possible.