Best Western Plus Executive Hotel and Suites

The hotel offers a memorable stay, distinguished by its inviting rooftop area featuring a jacuzzi and small pool, providing a relaxing escape with city views. Guests consistently highlight the exceptional staff service, the hotel's pristine cleanliness, and its prime central location near major transport hubs. The breakfast experience is frequently praised for its extensive variety and quality, setting a positive tone for the day. This hotel is particularly well-suited for couples seeking a romantic weekend, families appreciating comfortable accommodations and attentive service, and business travelers who value modern amenities and convenient access. For those planning a visit, it is advisable to inquire about the seasonal operation of the air conditioning, as rooms can become warm outside of peak summer. Additionally, consider utilizing the hotel's convenient bike rental service to explore the city with ease.

Facilities & Amenities
The hotel provides a range of well-regarded facilities designed to enhance guest comfort and convenience. The standout feature is the rooftop area, which includes a relaxing jacuzzi and a small pool, complemented by sunbeds, a hammock, and a bar for unwinding. While the bar may not always be staffed, the area remains a popular spot. For those seeking to maintain their fitness routine, a compact gym is available, equipped with dumbbells, a multigym, treadmill, and bike, though some guests note it can get warm due to proximity to the sauna and steam room, which are occasionally unavailable. The hotel offers reliable and fast Wi-Fi throughout, and guests appreciate the modern and elegant lobby with its comfortable lounge area and unique design elements. Vending machines are also on-site, and a convenient bike rental service is available for exploring the city.

Cleanliness & Room Comfort
Guests consistently commend the hotel for its exceptional cleanliness, describing rooms and common areas as spotless and well-maintained. The rooms are generally found to be spacious, modern, and thoughtfully organized, though some guests found them to be on the smaller side. Bed comfort receives high praise, with many noting the quality of the linens, the presence of a topper on the mattress, and a selection of pillows for a restful sleep. In-room amenities are comprehensive, including a coffee machine, kettle, herbal tea kit, mini-fridge, and a large TV. The bathrooms are typically spacious and well-equipped, often featuring a hydromassage shower. However, some guests report issues with shower leaks or low water pressure. Noise can be a concern, with some rooms experiencing street noise, train noise from nearby tracks, or sounds from the elevator and hallways. A recurring issue is the seasonal air conditioning, which may be turned off outside of summer, leading to warm rooms.

Dining & Food Quality
The hotel's breakfast consistently receives high acclaim, described by most guests as excellent, rich, and varied, offering a wide selection of both sweet and savory options. Many appreciate the fresh pastries, local cheeses, and the pleasant surprise of typical Turinese desserts. While the fruit salad is available, some guests noted a limited variety of options. The coffee is generally good, with some guests appreciating the option to request barista-made beverages. Hot options like eggs are provided, though some reviews mention them occasionally being overcooked or running low. The breakfast staff are often highlighted for their attentiveness and efficiency in refilling items. The hotel does not feature a full-service restaurant, but guests are provided with helpful maps to explore the numerous dining establishments in the surrounding area. There is a bar available, though it may not always be staffed.

Location & Accessibility
The hotel boasts a highly convenient central location, making it an excellent base for exploring the city. It is situated within a short 10 to 15-minute walk from the Porta Nuova train station and just a few minutes from a nearby metro station, providing easy access to public transport. Many popular attractions and the city center are comfortably reachable on foot, typically within a 15 to 20-minute walk. The surrounding neighborhood is well-served with a variety of restaurants and amenities. While some guests describe the area near the train station as "up and coming" or requiring awareness at night, the hotel itself is considered safe. For guests arriving by car, underground secure parking is available on-site for a fee, though some reviews mention limited space and potential difficulty for larger vehicles. Electric vehicle charging is also offered, requiring advance booking.

Staff & Service
The hotel staff consistently receives outstanding praise for their exceptional friendliness, helpfulness, and professionalism. Guests frequently highlight the warm welcome and informative assistance provided by the reception staff, who are noted for their efficiency during check-in and their willingness to accommodate requests, such as early arrivals or room changes. Many appreciate the staff's detailed local knowledge, including recommendations for nearby restaurants and attractions. The breakfast staff are also commended for their attentiveness and readiness to cater to guest needs. Housekeeping is consistently described as providing impeccable cleanliness and maintaining rooms to a high standard. Overall, the team is perceived as going above and beyond to ensure a pleasant and comfortable stay, contributing significantly to a positive guest experience.

Additional Information
Guests should be aware of several important details to enhance their stay. The hotel offers a unique option to forgo daily room cleaning in exchange for loyalty points, appealing to those who prefer minimal disturbance or wish to accumulate rewards. For travelers with pets, a pet-friendly policy is in place, though a nightly fee applies. Some guests have reported that the air conditioning operates seasonally, meaning it may be turned off outside of peak summer months, which can lead to warm rooms even during mild weather. While the rooftop area is a popular amenity, its bar may not always be staffed, and access to the jacuzzi or small pool can sometimes be restricted or require prior arrangement. The hotel also provides bike rental services, which are a convenient and affordable way to explore the city.