Eden Resort

This resort offers a truly memorable experience, primarily distinguished by its spectacular ocean views that can be enjoyed from every room, the inviting infinity pool, and the on-site restaurant. Guests consistently highlight the spacious rooms with their large balconies, the exceptionally attentive staff, and the overall peaceful, relaxing ambiance that pervades the property. It is an ideal destination for couples seeking a tranquil and romantic escape, families who appreciate a kid-friendly environment with ample space and activities, and sightseers eager to explore local excursions. To enhance your stay, consider requesting a room away from the techno bar if visiting on a Saturday, and take advantage of the convenient scooter rental service offered by the resort for easier exploration of the surrounding area.

Facilities & Amenities
The resort boasts a beautiful infinity pool that offers breathtaking views of the sea, though some guests note its relatively small surrounding area and desire for more shade. While a hot tub is present, its functionality is inconsistent, often being cold or out of order. Guests appreciate the provision of snorkeling gear, kayaks, and life jackets, allowing for direct access to the nearby coral reef. Scooter rental is conveniently available through the resort, facilitating local travel. For families, there are dedicated playgrounds and a kids' area with swings and a trampoline. The property is gated, providing a sense of security. While Wi-Fi is available, its performance can be mixed, with some guests experiencing slow speeds that do not support streaming. The resort also offers access to a rocky beach, which is suitable for snorkeling but not ideal for swimming due to its lack of sand and occasional debris, and its gate closes in the evening.

Cleanliness & Room Comfort
Guests consistently praise the cleanliness of the rooms and the overall resort property. The spacious rooms, often described as feeling like private cottages, are well-appointed and feature comfortable beds that ensure a restful night's sleep. Each room includes a large balcony offering panoramic sea views, providing a perfect spot for relaxation. While the resort generally maintains a quiet ambiance, some guests have noted noise from a nearby techno bar on Saturday nights, particularly affecting certain rooms. The air conditioning units are typically effective and keep rooms cool. However, feedback on the bathroom facilities is mixed; while some find them spacious with hot water available, others report issues such as poor water pressure, slow drainage, and a need for renovation, with some mentioning dim lighting and the absence of a bidet. In-room amenities like a coffee maker, mini-bar, and ample wardrobe space are appreciated.

Dining & Food Quality
The on-site restaurant provides a convenient dining option with pleasant views. Guests generally find the food delicious and tasty, with reasonable prices. The wood-fired pizza is a particular highlight, often praised for its quality. While the breakfast is considered acceptable, some guests suggest a wider variety of options and the inclusion of fresh local fruits. The menu can be somewhat limited, and dinner orders typically conclude early in the evening. The resort offers a selection of cocktails and fresh fruit shakes that are well-received. Room service is available for those who prefer to dine in the comfort of their accommodations.

Location & Accessibility
The resort's secluded location is a significant draw for guests seeking peace and quiet away from urban noise. It serves as an excellent base for exploring popular local attractions, being very close to whale shark tours in Oslob, the Liloan Port for connections to Dumaguete and Siquijor, and various waterfalls including Kawasan Falls. While its proximity to these excursions is a major advantage, guests should be aware that the journey from major airports like Mactan/Cebu City can be long, often taking several hours by car or bus. Access from Dumaguete via ferry is generally considered easier. The immediate surrounding area has limited dining and shopping options, necessitating transportation for wider exploration. The resort offers free secure parking for guests with vehicles.

Staff & Service
The friendly staff consistently receives high praise for their exceptional helpful service and attentive service. Guests frequently highlight their willingness to go above and beyond to assist with various needs, contributing significantly to a positive stay. The staff are particularly commended for their efficiency in arranging tour arrangements, including whale shark excursions and waterfall visits, as well as facilitating transportation assistance and in-room massages. They are also noted for accommodating late check-in requests smoothly. The overall sentiment is that the staff's dedication to guest satisfaction is a standout feature of the resort experience.

Additional Information
Many guests express their desire to become return guests, often having visited multiple times due to their positive experiences. It is important for guests to be aware of certain resort policies, such as a corkage fee for bringing outside food or drinks onto the property. The pool hours and beach access hours are specific, with the pool closing in the early evening and the beach gate locking at 6 PM. While the resort is generally quiet, some guests have reported techno bar noise on Saturday nights, which can affect certain rooms. For practical matters, guests should note that finding local amenities like international ATMs or well-stocked grocery stores nearby can be challenging, and it is advisable to carry local currency. Some guests have expressed disappointment regarding hot tub functionality, as it is often not heated or operational. There have also been instances where advertised amenities, such as a spa or wellness area, were not available upon arrival, leading to guest frustration.