Familienhotel Lagant

This family-focused hotel is a true paradise for children, offering an unparalleled array of activities and dedicated care that allows parents to relax and enjoy their holiday. Its signature feature is the direct access to the cable car and slopes, making it an ideal choice for active families seeking a mountain getaway. Guests consistently praise the hotel's exceptional children's facilities, the high quality of its food, and the remarkably friendly and attentive staff. While some aspects of the hotel show their age and involve navigating many stairs, its welcoming atmosphere and comprehensive offerings make it a memorable destination. To make the most of your stay, be prepared for some walking between hotel sections and appreciate the hotel's commitment to providing a truly family-centric experience.

Facilities & Amenities
The hotel offers a comprehensive range of facilities designed to keep children and adults entertained. Guests can enjoy two indoor pools, one of which includes a whirlpool and a sauna for relaxation. A standout feature is the expansive indoor play hall equipped with a trampoline, a large castle, climbing walls, and various sports equipment, providing ample space for children to burn off energy, especially during inclement weather. Additionally, there are outdoor playgrounds, and some areas feature tennis courts and game rooms with billiards and foosball. For convenience, the hotel provides E-car charging stations and offers a complimentary baby equipment rental service, including strollers, baby food jars, diaper pails, and potty training seats, ensuring families have everything they need.

Cleanliness & Room Comfort
Guests generally find the rooms to be very clean and well-maintained, with housekeeping performing daily service. Room sizes receive mixed feedback; many describe them as spacious and well-suited for families, while some find them a bit small, particularly for larger families, noting a lack of closet space or a refrigerator. The comfort of the beds also varies, with some guests praising them as comfortable beds ensuring a restful sleep, while others report hard mattresses or worn-out bed frames. Noise levels can be a concern for some, as the hotel's family-friendly nature means it can be lively and loud throughout the day. While some rooms have been renovated, others are described as somewhat dated, with older furnishings and carpeting.

Dining & Food Quality
The hotel's dining experience consistently receives high praise, particularly the extensive breakfast buffet which offers a wide variety of choices, including fresh fruits, diverse bread selections, and live cooking stations for eggs and pancakes. The dinner buffet is equally lauded for its quality, variety, and regional specialties, often featuring themed evenings like Italian cuisine. Many guests appreciate the inclusion of a dedicated children's buffet, catering specifically to younger palates. Beyond the main meals, a lunch snack and afternoon cake are provided, though coffee and tea with the cake may incur an additional charge. Water and juices are complimentary during main meals, and the kitchen is noted for its attentiveness to allergy needs.

Location & Accessibility
The hotel boasts an excellent central location in the village, offering direct access to the cable car and slopes, making it incredibly convenient for skiing and mountain activities. Guests appreciate being within walking distance of various village amenities, including restaurants, shops, a natural swimming lake, and public transport stops. Parking is readily available on-site. However, a significant point of feedback is the hotel's unique architectural design, which involves many stairs and long paths connecting its two main buildings and various facilities. This can be challenging for guests with strollers, mobility issues, or those who prefer minimal walking within the hotel premises.

Staff & Service
The staff at the hotel consistently receives glowing reviews for their exceptional friendliness and attentive service. Guests frequently highlight the helpfulness and approachability of the entire team, from the reception to the restaurant and housekeeping. The children's care team is particularly commended for being outstanding, loving, and well-organized, providing a rich program of activities that keeps children engaged and happy. The quick check-in process and the staff's willingness to accommodate requests contribute significantly to a positive guest experience. Many reviews emphasize the personal touch and dedication of the hotel's leadership, who are often seen actively engaging with guests and assisting in various areas, fostering a warm and welcoming atmosphere.

Additional Information
The hotel's unique structure comprises two main buildings connected by a series of corridors and stairs, which guests should be aware of, as it impacts internal navigation. While the hotel offers a wellness area with a sauna and whirlpool, some guests note that it is relatively small for the hotel's size and that the relaxation area could benefit from an update. There is also feedback regarding the absence of a toilet directly within the pool area. The hotel maintains a pet-friendly policy, welcoming furry family members. Unique services include supervised meals for children, a wake-up service for kids, and organized family hikes led by the hotel's director. Guests can also benefit from a ski concierge service and the availability of buggies for rent for outdoor excursions.