Göbel's Hotel Quellenhof

The hotel is a wellness oasis, consistently praised for its extensive spa area featuring both indoor and outdoor pools and a variety of saunas, making it a perfect retreat for couples seeking relaxation and wellness enthusiasts. Its central location also appeals to sightseers and families looking to explore the town and its surroundings. Guests frequently highlight the exceptional friendliness and attentiveness of the staff, contributing significantly to a comfortable and welcoming atmosphere. The hotel's commitment to guest satisfaction is evident, with many returning visitors. For a more tranquil stay, consider requesting a room in the newer annex building to minimize noise, and if you plan to use the spa, remember to check the operational status of all facilities, as some saunas may occasionally be out of service.

Facilities & Amenities
The hotel boasts an impressive range of facilities and amenities designed for relaxation and convenience. Its standout feature is the comprehensive wellness area, which includes a beautiful indoor pool and a seasonal outdoor pool with ample sun loungers and canopies. Guests can also enjoy a whirlpool, though some note its temperature can be cooler than expected. The spa further offers multiple saunas, including a bio sauna and a 90° sauna, along with steam baths and dedicated relaxation rooms, some providing complimentary tea, coffee, and ginger water. A well-equipped fitness center is available for those wishing to maintain their workout routine. For added convenience, guests receive a wellness bag with towels and bathrobes in their rooms. The hotel also features a casino with billiard and darts, a winter garden, and a modern children's play area. While Wi-Fi is available, some guests report it can be unreliable.

Cleanliness & Room Comfort
Guests generally find the rooms to be clean and well-maintained, though some note that the decor, particularly in the older sections, can appear dated or "old-fashioned" with worn furnishings. Many rooms are described as spacious and often include a balcony, providing a pleasant outdoor space. The beds are frequently praised for being comfortable, ensuring a restful night's sleep, though a few guests found mattresses to be too soft or firm for their preference. In-room amenities typically include a Nespresso machine with capsules, a safe, and a television, though some TVs are considered small or outdated. Bathrooms are generally clean and spacious, often featuring a bathtub with a shower, which some guests found inconvenient or slippery, especially for those with mobility issues. Noise levels can vary; rooms in the annex are often quieter, while some guests experienced hallway noise or sounds from the kitchen or pool area, particularly in the mornings. A common suggestion is the addition of a refrigerator in the rooms.

Dining & Food Quality
The hotel's dining experience consistently receives high praise, particularly the breakfast buffet, which is described as exceptional, rich, and varied. Guests appreciate the wide selection of fresh bread and rolls, fruit, muesli, and both hot and cold options, including scrambled eggs, boiled eggs, and even sparkling wine. The breakfast staff are noted for their friendliness and efficiency in keeping items replenished. For dinner, the hotel offers both a buffet and an à la carte menu. The dinner buffet is also highly rated for its quality, variety, and taste, often including vegetarian options and desserts like ice cream. Some half-board arrangements include complimentary drinks. While most feedback is positive, a few guests found the à la carte dinner to be lukewarm or the quality not commensurate with the price, and some noted the main dining room can become crowded and noisy during peak times.

Location & Accessibility
The hotel boasts a central location that is highly advantageous for guests, situated directly on the Brunnenallee, a promenade lined with various restaurants and shops. It offers easy access to the spa park and the old town, both within comfortable walking distance, making it ideal for leisurely strolls and exploring the local area. Public transportation is also readily accessible, providing convenient connections. While the hotel offers free parking, many guests report that available spaces can be limited, especially in the evenings, often necessitating the use of the underground car park for an additional fee. Some guests found the entrance to the underground parking to be narrow. Despite occasional street noise due to its central position, the overall accessibility and proximity to key attractions are significant benefits.

Staff & Service
The staff at the hotel consistently receive overwhelming praise for their friendliness, attentiveness, and professionalism. Guests frequently highlight their helpfulness and courteous demeanor across all departments, from reception to restaurant service and housekeeping. Many reviewers describe the staff as going above and beyond to ensure a pleasant stay, promptly addressing requests and resolving issues such as room changes or minor maintenance needs. The check-in process is generally smooth and efficient. While most interactions are positive, a few guests noted instances of staff appearing overwhelmed or a language barrier with some non-German speaking staff, which occasionally made communication challenging. Overall, the dedication of the team to providing excellent guest service is a recurring theme, contributing significantly to the hotel's welcoming atmosphere.

Additional Information
Guests appreciate the thoughtful inclusion of a water dispenser in the hallway, providing complimentary access to fresh water. The hotel offers various activity programs such as yoga and water gymnastics, which are included for guests. For those traveling with pets, the hotel has a pet-friendly policy, though a daily fee applies. Some guests noted that finding suitable outdoor areas for pets nearby could be challenging. The hotel also features a casino on-site, offering an additional entertainment option. While most services are highly regarded, some guests mentioned that the whirlpool temperature was often cooler than advertised, and the outdoor sauna was not always operational. The hotel provides umbrellas in rooms, a practical touch.