Max Aviation Villa & Apartments

This charming villa offers a unique "homestay" experience, often described as feeling like a home away from home, making it a memorable choice for guests. Its signature feature is the blend of a tranquil residential setting with excellent connectivity to the city center, appealing to a variety of travelers. The property is particularly well-suited for families seeking a comfortable base, couples desiring a cozy retreat, and business travelers needing convenient access to the city. Sightseers and solo travelers also find the villa appealing due to its welcoming atmosphere and ease of transport. Guests consistently praise the villa's exceptional cleanliness, comfortable accommodations, and the highly attentive service provided by the staff. To enhance your stay, be sure to utilize the included public transportation ticket for effortless city exploration and note that while some bathrooms are shared, they are meticulously maintained.

Facilities & Amenities
Guests highly appreciate the well-organized shared kitchen, which is fully equipped with all necessary supplies, including a microwave, oven, fridge, and even a dishwasher, making it convenient for preparing meals. A thoughtful color-coding system helps guests manage their items in shared spaces. The property also features inviting outdoor areas, such as a garden and a terrace, providing pleasant spots for relaxation or dining. Complimentary coffee and a wide selection of teas are available all day, along with free sparkling water and fresh apples. While some rooms feature private bathrooms, many guests utilize the shared bathrooms, which are consistently described as spacious, modern, and very clean, often with separate toilet and shower areas. However, some guests noted the absence of an elevator, which can be challenging with heavy luggage, and some shared bathrooms have translucent glass doors or small gaps, impacting privacy.

Cleanliness & Room Comfort
The villa consistently receives high praise for its exceptional cleanliness throughout all areas, from the rooms to the shared facilities. Guests find the rooms to be cozy, well-presented, and equipped with thoughtful amenities, though some describe them as compact. Most guests report a restful night's sleep on the comfortable beds, often highlighting the quality of the duvets. However, one guest reported an issue with bed bugs, though this appears to be an isolated incident given the overwhelming positive feedback on cleanliness. In-room amenities often include a coffee maker, kettle, towels, bathrobes, and a selection of hygiene products. While the villa is generally quiet due to its residential location, some light sleepers noted that noises from other guests could occasionally be heard. The absence of effective air conditioning was a common concern during warmer periods, with some rooms only offering fans or coolers that were not always sufficient.

Dining & Food Quality
The villa offers a pleasant dining experience, particularly for breakfast. The breakfast room is described as peaceful and charming, providing a relaxing start to the day. Guests who opted for breakfast found it to be well-presented, offering a nice selection of quality food, including freshly baked bread. The option to have breakfast for a good value is appreciated by many. The availability of a fully equipped shared kitchen allows guests to prepare their own meals, which is a significant convenience, especially for longer stays. Additionally, a well-stocked minibar with reasonably priced items is available, and guests are often welcomed with complimentary fruits, chocolates, coffee, and tea, adding a thoughtful touch to their stay.

Location & Accessibility
The villa boasts an excellent location in a quiet residential neighborhood, offering a peaceful retreat while remaining highly accessible to the city center. Guests consistently highlight the convenience of being just a few minutes' walk from a tram stop, with public transport providing quick and easy access to Bern's Old Town and other central attractions. The inclusion of a public transport ticket for the duration of the stay is a major advantage, making city exploration effortless and cost-effective. While the immediate vicinity is purely residential with no nearby restaurants or coffee shops, the efficient public transport system ensures that dining and entertainment options are just a short ride away. Parking is available on-site, often right in front of the property, though some guests noted it can be expensive or occasionally full.

Staff & Service
The staff at the villa consistently receive glowing reviews for their exceptional helpfulness, friendliness, and attentiveness. Guests frequently praise the knowledgeable and welcoming staff who go out of their way to assist with inquiries and ensure a comfortable stay. The check-in process is described as remarkably smooth and efficient, often utilizing a self-service system with clear instructions provided beforehand, allowing for flexible arrival and departure. Despite the self-check-in model, staff are readily available during office hours and are responsive to emails, providing superior support. Guests appreciate the personalized touches and the overall sense of being cared for, contributing to a very positive and family-like atmosphere during their visit.

Additional Information
A standout feature frequently mentioned by guests is the complimentary Bern-Ticket, which provides free public transportation throughout the city for the entire duration of their stay, significantly enhancing convenience and value. The villa also maintains a pet-friendly policy, welcoming furry companions and even providing amenities like a dog bed and a small gift for pets. Guests appreciate the unique color-coding system used for shared facilities, which helps organize personal items in the communal kitchen and bathrooms. While there is no permanent reception, the efficient self-check-in and key collection system ensures a hassle-free arrival. The property's charming old building character and inviting garden spaces add to its unique appeal, offering a distinct experience compared to traditional hotels.