Hotel 17

The hotel offers a highly convenient and comfortable stay, primarily distinguished by its direct proximity to the Imago Mall and the surrounding KK Times Square area, making it a true signature feature. This strategic location is consistently highlighted by guests as a major advantage, providing easy access to shopping, dining, and entertainment. The hotel is particularly well-suited for families seeking convenience, shoppers looking for retail therapy, sightseers exploring the city, and business travelers working in the nearby commercial hub. Its overall cleanliness, comfortable accommodations, and perceived good value also contribute to a positive experience. To enhance your stay, guests recommend being aware of the paid parking system, considering ride-sharing services like Grab or Uber for easier transport, and noting the unique lift access from the ground floor.

Facilities & Amenities
Guests consistently praise the hotel's well-appointed facilities and amenities, which significantly enhance their stay. The Wi-Fi is frequently noted for being fast and reliable, ensuring guests can stay connected effortlessly. In-room conveniences include a mini fridge, a safe deposit box, a hair dryer, and an iron, with some guests appreciating the unlimited use of the latter. Rooms are also equipped with plenty of power points, including USB ports, and a Smart TV offering entertainment options like Netflix and YouTube. While the hotel does not feature a swimming pool, guests benefit from the presence of two nearby convenience stores (Orange and 7-Eleven) and on-site dining options such as Cafe 17 and Oros, a bar located downstairs. Security is also a strong point, with a room card scan required for lift access to guest floors.

Cleanliness & Room Comfort
Guests consistently describe the rooms as very clean and well-maintained, often highlighting the beautiful and modern decor. Rooms are generally spacious, providing ample area for relaxation, though some specific suite types may be smaller. A recurring positive is the presence of super comfortable beds, often king-sized, which contribute to a restful night's sleep. The spacious bathrooms are also well-regarded, featuring rain showers and providing basic toiletries. While the air conditioning works effectively, some guests reported experiencing street noise or aeroplane noise due to the hotel's location in a flight path or facing a main road. There is also mention of construction noise in the surrounding area. Isolated feedback included initial smoke smells in hallways or rooms, and rare reports of uncleanliness in bathrooms or pests.

Dining & Food Quality
Feedback on dining and food quality at the hotel is varied, largely due to its approach to meal services. Some guests noted that a basic breakfast was included with their stay, while many others mentioned that the hotel itself does not offer breakfast, instead directing them to numerous nearby eateries. For on-site convenience, the hotel features Cafe 17 and Oros, a bar, located downstairs, providing accessible options for quick bites or drinks. The surrounding area is rich with a variety of restaurants and cafes, including popular seafood restaurants within walking distance, offering diverse culinary experiences. However, some guests observed that many of the immediate local eateries tend to close by 8 PM, which might necessitate a longer walk for late-night dining options.

Location & Accessibility
The hotel boasts a highly strategic location, directly adjacent to the Imago Mall and within the KK Times Square area, making it ideal for shoppers and those with business in the vicinity. It is also conveniently close to Gleneagles Hospital, Sutera Harbour, and the waterfront, with many attractions within walking distance. The airport is easily accessible, typically a 10-20 minute drive away. While the location is central, accessing public transport or taxis directly from the hotel can be challenging as it is not on a main road, often requiring guests to call for taxis or use ride-sharing services like Grab or Uber. A hotel shuttle service is available for guest convenience. Parking is available but not free, managed by KK Times Square, and requires payment via Visa or Mastercard debit or credit card, though some guests noted free parking at night.

Staff & Service
The staff are generally described as friendly, helpful, and welcoming, contributing positively to the guest experience. While many found the service good, some guests reported a slow check-in process, with specific mention of a 4 PM check-in time. Guests appreciated the good room service, the helpfulness of the bellboy, and the reception's willingness to call taxis for them. A hotel shuttle service is also available, and some guests were even allowed to use the hotel's printing service. However, a few isolated reviews mentioned some front counter staff being rude or unsmiling, and issues with luggage storage when the porter was unavailable, indicating some inconsistencies in service delivery.

Additional Information
A unique aspect of the hotel's design is its lift access, which is located outside the main lobby, requiring guests to climb a short flight of stairs from the ground floor to reach it. This can be inconvenient, especially for those with luggage. The hotel is built from converted shop lots, contributing to its distinctive structure. The surrounding area is undergoing construction, which some guests noted for potential dust or noise. Some guests experienced issues with room allocation, receiving a different bed size (e.g., queen instead of king) than what was booked, with the hotel stating that room type is at their discretion. Furthermore, during periods of full occupancy, the hotel may have limitations on providing extra beds or additional blankets and bedsheets.