Allson's Inn

This hotel is a popular choice for its remarkable affordability and convenient location in the city center, making it a standout option for budget-conscious travelers. Guests frequently highlight the hotel's overall cleanliness and the generally friendly and accommodating nature of its staff. Many appreciate the spaciousness of the rooms, which often exceed expectations given the competitive pricing. It is particularly well-suited for budget travelers, backpackers, short-trip visitors, and solo adventurers seeking a practical and economical base for exploring the city. While the hotel offers excellent value, some guests advise confirming specific room amenities upon check-in to ensure they match expectations, and bringing personal toiletries is a helpful tip for a more comfortable stay.

Facilities & Amenities
Most guests find the hotel's free Wi-Fi to be available, though many report it is often slow or unreliable, with some rooms, particularly on higher floors, experiencing no signal at all. The TVs in rooms are frequently noted as not working properly, having crackly signals, or offering only a single channel. A significant recurring issue is the water pressure in showers, which many guests describe as extremely low, making it difficult to wash. The elevator is another point of concern, as it is often out of service, forcing guests on higher floors to use the stairs, which can be inconvenient, especially with luggage. The hotel provides a water dispenser on every floor for guest convenience. While a gym is available, some reviews mention that its equipment is rusty or faulty. Other amenities like kettles, slippers, and sufficient sockets are often reported as missing or limited.

Cleanliness & Room Comfort
Most guests praise the general cleanliness of the rooms, often describing them as neat and well-maintained. The beds are frequently noted as comfortable and spacious, contributing to a restful stay for many. However, a significant number of reviews highlight issues with the towels and bedding, reporting unpleasant smells, stains, or a general lack of freshness. The bathrooms also receive mixed feedback, with some guests finding them unclean, experiencing water pooling on the floor, or noting issues like a broken flush or a very small shower. Some rooms are described as old, dark, or having an unpleasant smell, and there are frequent mentions of cockroaches being present. While some guests find the hotel to be a quiet place, others report noise from the street or from the gym. The air conditioning is generally effective, though some suggest it needs cleaning.

Dining & Food Quality
The hotel offers room service with a selection of simple local foods, which many guests find to be of good quality. Reviewers appreciate the availability of various menu items, including healthy options like steamed vegetables with tofu and meat dishes. Iced coffee is also available and well-received. While there isn't a dedicated full-service restaurant on-site, the room service largely compensates for this, providing convenient dining. Some guests who experienced the breakfast noted it was good, with some even mentioning the inclusion of vegetables. However, a few guests reported that certain meals listed on the menu were unavailable, and some online bookings did not include breakfast, which was a point of confusion for a small number of visitors.

Location & Accessibility
The hotel boasts a highly convenient location in the city center, making it a significant draw for guests. It is within easy walking distance, typically 10-20 minutes, of Ayala Mall, a major shopping and dining hub. Guests also appreciate its proximity to Mango Square, various markets, and the light rail train station, offering excellent connectivity. The hotel is relatively close to Cebu seaport and about 15 kilometers from Mactan airport, making arrivals and departures manageable. Transportation options are abundant right outside the hotel, including jeepneys, buses, and taxis, ensuring easy access to other parts of the city. While the immediate vicinity might lack convenience stores or many shops, its central position and good transport links are consistently praised. Some guests noted that the street can be narrow with traffic.

Staff & Service
The staff at the hotel generally receive high praise for being friendly, accommodating, and helpful. Many guests highlight the polite and hospitable nature of the team, from the front desk to the security guards. The check-in process is often described as smooth and efficient. Guests appreciate services such as luggage storage before check-in and after check-out, which is particularly helpful for those with later flights. The security guards are frequently mentioned for their helpfulness and friendly demeanor, contributing to a sense of safety. However, some reviews indicate inconsistencies, with a few guests reporting less enthusiastic or approachable front desk interactions, and occasional issues with staff responsiveness to phone calls. There were also isolated incidents of unprofessional conduct from a security guard regarding parking.

Additional Information
Guests should be aware of several specific hotel policies that may impact their stay. A deposit of 500 Philippine Pesos is typically required upon check-in. Room cleaning and towel changes are not provided daily unless specifically requested, which may incur an additional charge of 300 Philippine Pesos. There is also an inconsistent keycard policy, with some staff requiring guests to surrender their keycard upon leaving the premises, while others allow guests to keep it. The hotel has a strict policy against bringing dried fish into the facility, which some guests found inconvenient. A few guests reported issues with missed wake-up calls, leading to significant travel disruptions. Additionally, some rooms, particularly those located directly under the gym, can experience noise from gym activities, which might affect guests seeking a quiet environment.