Hotel Alpina

The hotel offers a memorable stay, particularly highlighted by its newly renovated, high-quality spa and wellness area, combined with its exceptional proximity to the ski slopes. This makes it an ideal choice for families seeking comfortable and spacious accommodations with dedicated children's facilities, skiers who value convenient access to the pistes and a heated boot room, and couples looking for a relaxing retreat with refined dining options. Guests consistently praise the hotel's comfortable rooms, excellent dining, and the attentive service provided by the staff. To enhance your culinary experience, it is advisable to inform the hotel of any dietary restrictions in advance.

Facilities & Amenities
The hotel's spa and wellness area is a significant draw, offering a comprehensive range of facilities for relaxation and rejuvenation. Guests can enjoy a large swimming pool, multiple jacuzzis (including one with powerful pressure jets), a hammam, a panoramic sauna, an ice shower, and a sensory shower. A dedicated relaxation room with herbal teas and dried fruits further enhances the experience. For skiers, a convenient heated boot room is available. The hotel also provides comfortable bar and lounge areas for unwinding, along with a dedicated playroom for children. While Wi-Fi is available, some guests noted that its speed could be inconsistent at times.

Cleanliness & Room Comfort
Guests generally find the rooms to be spacious, comfortable, and tastefully decorated in a charming chalet style, often featuring balconies that offer pleasant views. The bedding is consistently praised for its comfort, and the large, well-appointed showers are a highlight. While the overall cleanliness is highly rated, some guests mentioned minor inconveniences such as a lack of hooks for clothing, or the absence of mini-fridges and kettles in the rooms. Some rooms, particularly those located near the restaurant or facing the street, occasionally experienced noise, though many guests still found their accommodations quiet and conducive to a restful stay. The lack of air conditioning was noted by a few during warmer periods.

Dining & Food Quality
The hotel's dining experience consistently receives high acclaim, with the dinner service frequently described as exceptional, refined, and of gourmet-quality. Guests are particularly impressed by the high-quality products used and the creative presentation of each dish. A standout feature for many is the generous buffet of desserts and a varied cheese buffet, which are both considered delightful. Breakfast is also highly rated for being copious, varied, and offering a wide selection of fresh bread, pastries, meats, cheeses, and eggs. While some guests found the dinner portions to be on the lighter side, the overall quality and the extensive buffets ensure a satisfying culinary experience.

Location & Accessibility
The hotel boasts an ideal location, perfectly situated on a quiet hillside while remaining remarkably close to both the ski slopes and the town center. Guests appreciate being just 30-50 meters from the pistes, allowing for convenient, almost ski-in/ski-out access. The town center, with its various shops and restaurants, is also easily reachable within a short 3 to 10-minute walk. Its proximity to ski lifts further enhances its appeal for winter sports enthusiasts. Parking facilities are available, including both outdoor spaces and a garage, though some guests occasionally reported minor challenges in finding available outdoor spots due to limited capacity or the sloped terrain.

Staff & Service
The staff consistently receives overwhelmingly positive feedback for their friendliness, helpfulness, and attentiveness. Guests frequently highlight the professionalism and warm welcome extended by the entire team, from the reception desk to the restaurant and housekeeping staff. Many reviews commend the staff's willingness to go "above and beyond" to accommodate requests and provide personalized service, significantly contributing to a positive guest experience. The presence of familiar faces year after year is also appreciated by many returning guests, underscoring the staff's dedication and genuine care for their visitors.

Additional Information
The hotel maintains a pet-friendly policy, allowing guests to bring their dogs, which is a significant advantage for many travelers. It is recognized as a family-run establishment with a long history, attracting numerous returning guests over several decades who appreciate its continuous improvements and evolving amenities. While the spa is a major highlight, some guests noted that access to certain items like towels or bathrobes for the spa might incur an additional charge. There were mixed comments regarding children's behavior in the adult-designated spa areas, indicating a need for parental supervision to maintain tranquility.