Amedia Frankfurt Russelsheim Trademark Collection by Wyndham

The hotel is widely recognized for its spacious rooms and the consistently friendly staff who strive to assist guests with various inquiries and needs. Its strategic location near the airport makes it a practical choice for transit travelers and business travelers seeking convenience for short stays or layovers. Many guests appreciate the overall cleanliness and the comfort of the beds, often highlighting the good value for money, especially on weekends. The generous room sizes also make it a suitable option for families and couples looking for comfortable accommodations. However, a recurring theme is the significant noise from nearby train tracks and flight paths, which can impact the tranquility of the stay. To enhance your experience, it is advisable to inquire about a room not facing the railway line and to confirm the functionality of the air conditioning upon arrival, as this has been a point of concern for some guests.

Facilities & Amenities
Guests generally find the hotel's facilities to be functional, with most rooms equipped with a refrigerator, kettle for coffee and tea, and a hairdryer. Many appreciate the provision of a complimentary water bottle upon arrival. While free Wi-Fi is available, some guests report issues with its stability. The bathrooms are often described as spacious, with some featuring bathtubs or even two sinks. However, a significant number of reviews highlight problems with the air conditioning, with units either being non-existent or non-functional, leading to uncomfortably warm rooms. The televisions are frequently noted as being old, small, and having poor reception. Additionally, the absence of a snack or drink vending machine after reception hours is a common point of inconvenience. While parking is available, it can be limited or incur an additional charge, and the elevator has been reported as occasionally out of service.

Cleanliness & Room Comfort
Feedback on cleanliness and room comfort is mixed. Many guests praise the overall tidiness of the rooms and the quality of the comfortable beds and good mattresses, ensuring a restful sleep. The spacious rooms are generally well-received. However, a notable number of reviews express concerns regarding the consistency of cleaning, with reports of stained carpets, dusty surfaces, and dirty bathrooms including issues like mold, unclean sinks, or broken soap dispensers. Some rooms have also been described as having an unpleasant odor, such as smoke or stale smells. While rooms can be quiet with windows closed, the proximity to train tracks and flight paths means noise levels can be significant, especially if windows are open or in rooms facing these areas. Issues with non-functional air conditioning or lack of heating in some rooms also impact comfort, making rooms too warm or cold. Guests also occasionally mention flat pillows and damaged curtains.

Dining & Food Quality
The dining experience, particularly the breakfast, receives mixed reviews. Most guests find the breakfast buffet to be sufficient, appreciating the availability of a coffee machine that offers various options, including milk alternatives. However, a significant portion of guests feel the breakfast is overpriced for the selection offered, describing it as basic and simple. Common complaints include a limited variety of cold cuts and cheese, the absence of hot items like eggs or fresh fruit salad, and sometimes issues with the quality of prepared items, such as cold or unseasoned scrambled eggs. Some guests also noted that the orange juice was not fresh. Furthermore, the hotel generally lacks a full-service restaurant for other meals, and the bar often operates with limited hours or is entirely closed, leaving guests with few options for food or drinks, especially after 8:30 PM, as there are no vending machines for snacks or beverages.

Location & Accessibility
The hotel's location is primarily advantageous for transit travelers due to its close proximity to the airport, typically a 7-10 minute drive, and its easy access from the motorway. While situated in a residential area that some find quiet, a major drawback for many guests is its position directly under a flight path and adjacent to active train tracks, leading to significant and constant noise pollution from early morning until late evening. This can severely impact sleep quality. The hotel is quite isolated, with limited shops or restaurants within easy walking distance, making a car almost essential for exploring the area or accessing amenities. Public transport options, such as the nearest bus stop or train station, require a 10-20 minute walk. Parking is available, often free, but spaces can be limited, and the underground garage is noted as being very narrow, sometimes incurring an additional fee.

Staff & Service
The staff and service at the hotel receive overwhelmingly positive feedback, with many guests commending the team for being exceptionally friendly, helpful, and attentive. The check-in process is often described as quick and efficient, and staff are generally praised for their competence and willingness to accommodate specific requests, such as room location preferences. However, a significant and recurring concern is the limited reception hours, as the front desk is often unstaffed during evening and night hours. This has led to issues for late arrivals, who sometimes find themselves locked out, or for guests needing assistance with key card problems or early check-out. Some guests also reported instances of perceived rudeness or unhelpfulness when dealing with specific issues like obtaining invoices for third-party bookings or addressing room cleaning inconsistencies. The frequency of room cleaning is a point of contention, with some guests noting that rooms are only serviced every two days or even less frequently for longer stays.

Additional Information
Guests should be aware of certain operational aspects that may impact their stay. There have been instances of booking cancellations or unexpected re-bookings to alternative hotels, sometimes without prior notification, which can cause significant inconvenience, especially for travelers arriving late. For those traveling with pets, a pet-friendly policy is in place, though an additional charge may apply. While underground parking is available, guests with larger vehicles should note that spaces are often described as very narrow, making maneuvering challenging. Some rooms have also been reported to have a lingering smoke smell, even though they are designated as non-smoking. Additionally, guests planning longer stays should be aware that the hotel does not offer a washing machine for guest use, and in-room telephones have occasionally been found to be inoperable.