Andaman Best Time Grand Pool Villa

The hotel's signature feature is its private pool access directly from many rooms, offering a unique and relaxing experience that guests highly appreciate. This makes it an ideal choice for couples seeking a private getaway and families looking for a fun and convenient way to cool off. Guests consistently highlight the spacious rooms, overall cleanliness, and the friendly staff as key positives. The atmosphere is generally described as quiet and peaceful, providing a good value stay for those looking to unwind. To make the most of your visit, be prepared for the hotel's somewhat secluded location, which often necessitates arranging transportation to reach major attractions and dining options further afield.

Facilities & Amenities
The standout amenity is the pool access, with many rooms featuring a private pool directly outside, which guests find excellent for cooling off and enjoying privacy. While some pools are shared, guests often report having them to themselves. The hotel provides excellent Wi-Fi connectivity throughout the property, ensuring guests can stay connected. For convenience, laundry facilities with washing machines are available 24 hours a day, though some guests noted that the dryer function on these machines was not effective. Some guests were disappointed to find that a gym or games room, which they expected, were not available. Additionally, some found the provided safes to be unsecured and impractical for use.

Cleanliness & Room Comfort
Guests generally find the rooms to be clean, tidy, and well-presented, with a modern and comfortable aesthetic. The spacious rooms and splendid bathrooms are frequently praised, with some bathrooms featuring a bathtub. However, feedback on bed comfort is mixed; while many describe the beds as comfortable or even "insanely comfortable," some guests found them to be quite hard. Issues with water temperature in the shower, cycling between boiling hot and very cold, were reported by a few, along with low water pressure. Some rooms experienced air conditioning that was not cold enough or dripped water, and a few guests noted a persistent sewage smell in the bathroom. Noise levels are generally quiet, though some guests mentioned thin walls and occasional noise from neighbors.

Dining & Food Quality
Feedback on breakfast is varied. Many guests found the breakfast to be good, ample, and delicious, with some praising its variety and value for money. However, a significant number of guests expressed disappointment, describing the breakfast as basic, cold, or lacking in variety, particularly for vegetarian options. Some even found it inedible on certain days. There were suggestions for improvements, such as ensuring food is kept warm with functioning hot plates and offering an egg station for made-to-order eggs instead of pre-made, cold options. Beyond the hotel, guests appreciated a cafe across the road that offered fantastic food and drink selections.

Location & Accessibility
The hotel's location is frequently mentioned as being quiet and secluded, appealing to guests seeking relaxation away from busy areas. However, it is noted as being far from major tourist attractions, the city center, and popular beaches, making transportation a necessity for exploring. Guests often relied on ride-hailing services like Grab, or rented scooters and bikes from nearby establishments. While not directly on a swimmable beach, the hotel is close to a pier and a Muay Thai gym. Parking is available, though guests with significant luggage noted that vehicles cannot access the main building directly, requiring assistance from staff.

Staff & Service
The staff at the hotel consistently receive high praise for being friendly, kind, helpful, and attentive. Many guests highlighted their willingness to go out of their way to assist, making them feel welcome and cared for, even in personal medical situations. The reception staff are particularly noted for their warmth and efficiency, including accommodating requests for late check-out. Housekeeping is generally seen as diligent, with rooms cleaned daily and towels replaced. However, a few guests reported issues with staff communication due to limited English proficiency and isolated instances of unresponsiveness or perceived rudeness.

Additional Information
Guests appreciated the opportunity to interact with neighbors, fostering a friendly and social atmosphere during their stay. Some guests noted that the front door to their villa did not lock securely, raising concerns about safety and privacy, and that the provided safes were not fixed, rendering them ineffective. A few reviews mentioned a persistent sewage smell and that the tap water appeared yellow or brown, advising against drinking it. Guests also pointed out that the hotel's online photos could be somewhat misleading, creating higher expectations for the finish and amenities than what was experienced. A lack of a mirror in the main bedroom and no phone in the room (with communication handled via messaging apps) were also mentioned.