Hotel Best Los Angeles

This hotel offers a highly central location, making it a popular choice for guests seeking easy access to the beach and local attractions. Its proximity to key areas is a signature feature, appealing greatly to sightseers and families looking to explore the surroundings on foot. Many guests highlight the hotel's consistent cleanliness and the generally friendly staff as standout qualities that contribute to a pleasant stay. While the food quality receives mixed reviews, the hotel's overall value is frequently praised. For couples and seniors participating in travel programs, the convenient location and attentive service are often appreciated. To enhance your experience, consider requesting a room away from the main street if noise is a concern, and be aware that parking can be challenging and costly.

Facilities & Amenities
The hotel provides a range of facilities designed for guest comfort and leisure. Most guests appreciate the presence of two distinct pool areas, one often noted for being quieter, offering ample sun loungers for relaxation. A bar is conveniently located by the pool, providing refreshments. Rooms are equipped with a refrigerator that often includes complimentary drinks, and a safe is available at no extra charge, adding to guest convenience. While air conditioning is present, some guests report it can be weak or emit an unpleasant smell, impacting comfort. The hotel also features ping pong and pool tables for entertainment, and many rooms include a balcony or terrace, some quite spacious with sunbeds and a drying rack. However, some guests note that the elevators can be slow or occasionally out of service.

Cleanliness & Room Comfort
The hotel generally receives high praise for its cleanliness, with many guests consistently reporting spotless rooms and public areas. Housekeeping provides daily cleaning and fresh towels, contributing to a comfortable environment. Most guests find the beds comfortable and appreciate the soft pillows, ensuring a restful night's sleep. However, feedback on room size is mixed, with some finding them spacious while others describe them as small, particularly for families. A recurring concern is noise levels, stemming from nearby bars, discos, or even other guests, which can disturb sleep. Some reviews also mention issues with drain smells in bathrooms and occasionally low water pressure in showers, impacting the overall comfort experience.

Dining & Food Quality
Dining at the hotel elicits varied feedback, with many guests appreciating the buffet style and the inclusion of freshly cooked items like omelets, eggs, pancakes, and grilled meats. Themed dinners are a popular feature, adding variety to the evening meals. However, a significant number of guests express disappointment with the overall food quality, often describing it as repetitive, lukewarm, or lacking in flavor. Some reviews highlight concerns about limited variety and occasionally finding dirty cutlery. It's important to note that for guests on half or full board, drinks are not included with meals, and water must be purchased separately. Despite these criticisms, some guests find the breakfast offerings satisfactory and enjoy the coffee available.

Location & Accessibility
The hotel's central location is consistently highlighted as a major advantage, placing guests within easy walking distance of key attractions. It is conveniently situated just a few minutes' walk from the beach and the main commercial street, offering abundant shopping, dining, and entertainment options. A bus stop is located very close to the hotel, providing excellent access to public transportation for exploring the wider area. While the central position is a significant draw, some guests note that the surrounding area can be noisy due to nearby bars and nightlife. Parking is a frequent concern, with many guests finding it difficult to locate available spots and noting that hotel parking can be expensive.

Staff & Service
The hotel staff generally receives positive feedback for their friendliness and helpfulness, particularly the reception team and some members of the bar and restaurant staff. Many guests appreciate the attentive service and the staff's willingness to assist with requests or resolve issues promptly, such as problems with room amenities. The animation team is frequently praised for their engaging activities and positive demeanor, contributing to a lively atmosphere. However, some guests report encountering unfriendly or rude staff members, particularly at reception or in the dining areas, which can detract from the overall experience. There are also mentions of slow service at the bar and restaurant, and occasional communication issues regarding check-in or hotel policies.

Additional Information
Guests should be aware that while the hotel offers all-inclusive options, the scope of included drinks and snacks can be limited, and some popular items may incur additional charges. For those on half board or full board, beverages, including water, are typically not included with meals. The hotel operates across two buildings, which some guests find slightly inconvenient for accessibility. Entertainment and shows are provided, though their quality and variety receive mixed reviews. A notable point of feedback is the hotel's system for all-inclusive guests, where a paper ticket is used instead of wristbands, which some find cumbersome. The hotel is a popular choice for guests participating in IMSERSO programs, indicating its suitability for senior travelers.