Best Western Premier Vieux Port

This hotel stands out for its prime location directly on the Old Port, offering guests stunning views and immediate access to the vibrant local scene. Its signature feature is the rooftop infinity pool, which provides a breathtaking panorama of the port and surrounding area, making it a memorable spot for relaxation. The hotel is particularly well-suited for sightseers and couples seeking a romantic getaway, as well as families who appreciate spacious accommodations and convenient access to local attractions. Guests consistently highlight the hotel's cleanliness, comfortable rooms, and the generally attentive service from the staff. To ensure a peaceful stay, especially for light sleepers, it is advisable to request a room not facing the port due to potential evening noise from the lively area.

Facilities & Amenities
Guests highly value the hotel's array of facilities, which contribute significantly to a comfortable stay. The rooftop infinity pool is a major highlight, praised for its stunning views and often being heated, allowing for year-round enjoyment. Adjacent to the pool, a fitness center is available, though some guests found the equipment limited. The hotel also features a sauna and hammam, providing additional relaxation options, although a few reviews noted that these areas were not always as clean or hot as expected. A convenient underground parking facility is available, which is a significant advantage given the central location. While Wi-Fi is provided, some guests experienced inconsistent connectivity, particularly in rooms.

Cleanliness & Room Comfort
The hotel generally receives high marks for cleanliness and room comfort. Many guests describe the rooms as spacious, modern, and impeccably clean, often featuring comfortable beds and high-quality linens that ensure a restful night's sleep. Rooms with balconies and port views are particularly appreciated for enhancing the experience. However, a recurring point of mixed feedback concerns the noise levels, especially for rooms facing the port. Guests in these rooms frequently reported disturbances from street noise, market activities, and evening entertainment that can continue late into the night. Some also noted issues with sound insulation between rooms and occasional noise from the air conditioning units, which some found to be noisy or not sufficiently cooling. The bathroom design, often featuring a glass window into the bedroom, was also a point of discussion regarding privacy.

Dining & Food Quality
The hotel's dining experience, particularly the breakfast, is consistently praised by guests. The breakfast buffet is described as comprehensive, offering a wide variety of choices including both savory and sweet options, fresh fruit, and quality coffee. Many guests highlighted the availability of freshly cut pineapple and the option for made-to-order omelets, contributing to a delightful start to the day. The breakfast room itself is appreciated for its pleasant atmosphere and views overlooking the port. The quality of the food is generally considered excellent, with special mention of the fresh bread. While the hotel does not offer in-room dining for meals, the breakfast service stands out as a strong positive.

Location & Accessibility
The hotel's central location on the Old Port is a significant draw, placing guests directly amidst the vibrant heart of the town. It offers easy walking access to numerous restaurants, bars, and shops, making it highly convenient for exploring the local area. Guests appreciate being able to stroll along the port and easily reach attractions like the calanques and the local market, which often takes place directly outside the hotel. Parking is available in a secure underground garage, which is a major benefit in this busy area, though some guests found the access to the garage challenging and the parking spaces somewhat tight. Despite the occasional noise from the lively port, the convenience and charm of the location are overwhelmingly positive.

Staff & Service
The staff at the hotel consistently receives high praise for their friendliness, professionalism, and attentiveness. Guests frequently commend the welcoming demeanor of the reception team, highlighting their helpfulness in providing local recommendations and assisting with various requests. The check-in process is generally described as quick and efficient, contributing to a smooth arrival experience. Many reviews specifically mention the staff's willingness to go above and beyond, such as offering room upgrades when available or promptly addressing any issues that arise. The overall sentiment is that the staff's commitment to providing excellent service significantly enhances the guest experience, making visitors feel valued and well-cared for throughout their stay.