Crowne Plaza Bandung By Ihg

This hotel is consistently praised for its spacious rooms and exceptional service, making guests feel like part of a royal family. Its central location near Braga Street is a significant draw, appealing to a wide range of travelers. The hotel is particularly well-suited for families due to its comprehensive children's facilities and business travelers who appreciate the efficient service and amenities. Couples also find it an ideal setting for a memorable and relaxing getaway. Guests frequently highlight the hotel's commitment to cleanliness and the high quality of its dining options. To enhance your stay, consider exploring the vibrant Braga area on foot, and be sure to take advantage of the diverse breakfast buffet.

Facilities & Amenities
Guests frequently commend the hotel's swimming pool, noting its generous size, cleanliness, and the presence of a jacuzzi and a dedicated shallow area, making it ideal for families. The fitness center is well-equipped and available 24 hours, catering to guests' wellness needs. For those traveling with children, the kids club and playground are a major highlight, offering engaging activities and attentive staff that keep young guests entertained. The Executive Lounge provides a refined space for relaxation, serving afternoon tea and evening cocktails. Ample parking is available, including a convenient basement area and valet service. While Wi-Fi is generally available, a few guests reported occasional connectivity issues. Some spa facilities, such as the sauna and hot tub, were noted as being closed during certain visits.

Cleanliness & Room Comfort
The hotel consistently receives high praise for its spacious rooms, which are frequently described as immaculately clean and pleasantly fragrant throughout. Guests often highlight the comfortable beds and high-quality linens, ensuring a restful night's sleep. The bathrooms are generally well-maintained, featuring bathtubs and a full array of amenities. However, some guests have reported issues with sewage smells in the bathroom, particularly after using the toilet, and a few noted that the carpet in rooms appeared old or worn. Noise can be a concern for some, with mentions of street noise, sounds from adjacent rooms due to thin walls, and early morning mosque calls impacting sleep quality. Many guests also suggested upgrading the televisions to larger, smart-enabled models.

Dining & Food Quality
The hotel's breakfast consistently receives glowing reviews for its extensive variety and high quality. Guests are impressed by the wide selection of dishes, ranging from local Indonesian favorites like siomay and baso tahu to international options, including fresh pastries and made-to-order omelets. The restaurant atmosphere is described as spacious and comfortable, contributing to a pleasant dining experience. While the overall food quality is highly praised, some guests noted that popular items like siomay could run out quickly, and a few suggested that the coffee could be stronger. The hotel also offers unique culinary experiences, such as its signature Phinisi Coffee, and convenient options like bread to go available in the lobby. Room service is also commended for its efficient delivery and delicious food.

Location & Accessibility
The hotel boasts a highly central location in the heart of the city, making it a strategic base for exploring Bandung. Its most significant advantage is its close proximity to Braga Street, which is easily accessible within minutes on foot, offering a vibrant array of dining and entertainment options. The hotel is also conveniently located near the train station, approximately one kilometer away, providing easy access for travelers. Guests appreciate the ease with which they can reach various city attractions, shopping centers, and other food establishments. For those arriving by car, the hotel offers ample parking facilities, including a secure basement area and valet service, although some guests noted that walking to the train station with luggage could be a bit challenging due to the weather.

Staff & Service
The hotel's staff are overwhelmingly praised for their exceptional friendliness, helpfulness, and attentiveness, consistently going above and beyond to ensure a memorable stay. Guests frequently highlight the quick check-in and check-out processes, noting the staff's professionalism and willingness to accommodate requests, including early check-ins and late check-outs when possible. The housekeeping team maintains a high standard of cleanliness, often leaving thoughtful notes for guests. Restaurant staff are commended for their attentive service and helpful recommendations, while front desk personnel are noted for their welcoming demeanor and ability to resolve issues efficiently. While the service is largely impeccable, a few isolated comments mentioned minor communication issues between staff members or persistent early morning knocks from housekeeping.

Additional Information
The hotel offers several notable features that enhance the guest experience. Loyal guests frequently benefit from rewards program benefits, including room upgrades, which are highly appreciated. The hotel demonstrates flexibility with early check-in and late check-out requests, though these are subject to occupancy. Thoughtful gestures, such as providing a birthday cake for celebrations, are often highlighted by guests. For families, children under five years old can enjoy free breakfast. The hotel also caters to modern needs with EV car charging facilities. Unique culinary offerings like the hotel's signature Phinisi Coffee and convenient bread to go options in the lobby add to the distinctiveness of the stay.