DoubleTree by Hilton Turin Lingotto

The hotel's unique setting within the former Fiat factory in the Lingotto district, offering guests the rare opportunity to visit the iconic rooftop test track, is a defining characteristic. Guests are consistently impressed by the hotel's distinctive architecture, which blends industrial heritage with modern design, creating a spacious and airy atmosphere. The rooms are notably large with high ceilings, and the staff are frequently praised for their friendliness and attentiveness. The breakfast is a highlight, offering a wide selection of quality items. This hotel is particularly well-suited for business travelers due to its proximity to the conference center and its well-appointed rooms for work. Sightseers and families will also find it appealing, as the metro provides easy access to Turin's city center, and the unique historical context offers an engaging experience. To fully appreciate the hotel's heritage, guests should take advantage of the discounted access to the rooftop test track. Additionally, while the hotel is not in the city center, the nearby metro station offers a convenient and quick way to explore Turin's attractions.

Facilities & Amenities
The hotel, housed in a beautifully restored industrial building, offers a unique architectural experience with its high ceilings and panoramic glass elevators. Guests appreciate the convenience of free parking, including electric car charging stations, though some note the parking area is unsupervised. The hotel provides free Wi-Fi, although several guests found the internet speed to be slow, making it challenging for work or streaming. Rooms are equipped with modern conveniences like USB outlets and automatic blackout shades. While a gym is available, some guests consider it small. Direct access to a large shopping mall and close proximity to Eataly and the National Car Museum are highly valued, providing ample dining and entertainment options nearby.

Cleanliness & Room Comfort
Guest feedback on cleanliness is generally positive, with many rooms described as well-maintained, though some isolated comments mention issues like dust, hair, or a musty smell. The beds are consistently praised for being very comfortable, ensuring a restful sleep, although a few guests found the pillows too soft. Rooms are notably spacious with impressive high ceilings and large windows, creating an airy feel. The bathrooms are often described as large, with some featuring spacious showers, but design choices like glass walls and doors that don't lock or close properly were noted by some, impacting privacy. There are mixed comments regarding in-room amenities, with some guests wishing for more complimentary items like slippers, robes, or mugs, and some reporting issues with minibar charges. Noise levels are generally low, contributing to a quiet stay, but a significant recurring concern is the air conditioning, which many found ineffective or subject to hotel policy, leading to rooms being uncomfortably warm, especially outside peak summer months.

Dining & Food Quality
The breakfast experience is a significant highlight for many guests, frequently described as very good, varied, and extensive. The buffet offers a wide selection of both sweet and savory options, including local products, fresh pastries, and hot dishes like omelets. The coffee receives particular praise, often prepared by a barista, and some guests appreciate the inclusion of prosecco. While the quality is generally high, a few guests found the breakfast to be somewhat standard or expensive. The hotel's restaurant is also well-regarded, with guests noting the attentive staff and good food quality, though some found the menu choices limited or prices high. The bar area is described as a pleasant place to relax, with guests enjoying the cocktails and the overall ambiance.

Location & Accessibility
The hotel's location in the Lingotto district, within the former Fiat factory complex, is a key feature, offering a unique setting. While not in the city center, its proximity to the metro station (a short walk away) provides excellent and quick access to Turin's main attractions, typically within a 9 to 15-minute ride. This makes it a convenient base for exploring the city without being in the bustling downtown. Guests traveling by car appreciate the availability of free parking, though some note it can be limited or unsupervised. The hotel is directly connected to a large shopping mall, offering numerous retail and dining options. Additionally, it is conveniently located across from Eataly and near the National Car Museum and the Inalpi Arena, providing plenty to explore within walking distance.

Staff & Service
The staff at the hotel consistently receive high praise for their friendliness, helpfulness, and professionalism. Guests frequently highlight the attentive service provided by reception, restaurant, and housekeeping teams, noting their willingness to assist with recommendations and requests. The check-in process is generally described as quick and efficient, contributing to a positive first impression. However, there are some mixed reviews, with a few guests reporting instances of unmotivated or less helpful staff, particularly at the reception, and issues with communication regarding minibar charges or parking. Despite these isolated concerns, the overall sentiment is that the staff are dedicated to providing excellent customer service, making guests feel welcomed and valued throughout their stay.

Additional Information
A notable and unique feature of the hotel is its location within the former Fiat factory, which grants guests discounted access to the iconic rooftop test track, a significant historical attraction. Guests should be aware of the hotel's air conditioning policy, as the system may be centrally controlled and not fully operational outside specific summer months. This can lead to rooms being uncomfortably warm, and while opening windows is an option, it may introduce noise from outside. Some guests have reported issues with minibar charges appearing incorrectly on their bills, advising careful review upon checkout to ensure accuracy. The hotel is also recognized for its pet-friendly policy, welcoming guests traveling with animals and offering amenities like bowls and beds upon request, though finding suitable outdoor areas nearby for pets might require some planning.