Hôtel Le Dauphin

This hotel is housed in a charming 19th-century mansion, offering a unique architectural appeal that many guests find memorable. Its excellent location is a significant draw, placing visitors conveniently close to key attractions and transport links. While the hotel's interior is frequently noted as needing modernization, guests generally appreciate the friendly staff and the availability of private parking. The hotel caters well to sightseers and couples looking to explore the area, and its pet-friendly policy makes it a suitable choice for pet owners. Budget-conscious travelers often find it offers good value despite its dated aspects. To enhance your stay, it is advisable to inquire about the specific room condition upon booking, especially regarding the presence of an elevator, and to confirm the operational status of the pool if it is a key amenity for your visit.

Facilities & Amenities
The hotel features a pool which is a welcome amenity for many guests, though its operational status and cleanliness receive mixed reviews, with some noting it was closed, green, or murky at times, while others found it a pleasant addition. A significant point of feedback revolves around accessibility, as the hotel has many stairs and the elevator is either absent, small, or frequently out of service, posing challenges for guests with mobility issues or heavy luggage. Private parking is available and highly valued, despite being described as small or limited, often requiring guests to utilize nearby street parking. The air conditioning system garners varied comments, with some finding it effective and others reporting it to be noisy, inefficient, or non-functional. Some guests also noted issues with non-operational vending machines.

Cleanliness & Room Comfort
Guest feedback on room condition is largely consistent, describing them as old-fashioned, dated, small, and in need of renovation. Many rooms are considered tiny or cramped, making movement difficult. While some guests report the rooms to be clean or immaculately clean, others mention issues such as mold, sand on the floor, or stained linens. The beds receive mixed reviews; some find them comfortable, while others complain about two single mattresses pushed together, flat pillows, or dust mites. Tiny bathrooms are a recurring theme, often described as dated, with worn towels, broken shower heads, or lack of bathtub plugs. Poor soundproofing is frequently cited, with guests experiencing noise from adjacent rooms, the breakfast area, or housekeeping activities. The absence of kettles, mini-bars, or sufficient electrical outlets is also a common complaint.

Dining & Food Quality
The breakfast service receives considerable attention, with guest opinions varying widely. Most guests find the breakfast variety to be limited or basic, often lacking fresh fruit, a wide selection of charcuterie, or certain items listed on the menu. The food quality is frequently described as industrial or low, and the coffee is often criticized. While some appreciate the convenience of breakfast, the restaurant atmosphere can be noisy due to dishwashing sounds or other guests, and the dining area is sometimes perceived as cold or lacking space. Despite these criticisms, some guests highlight the quality of the pastries and the pleasantness of the staff serving breakfast. The cost of breakfast is also mentioned as being high for the value provided.

Location & Accessibility
The hotel's central location is consistently praised as a major advantage, offering easy beach access and proximity to the train station and the town center. Guests appreciate being within walking distance of local attractions, shopping, and dining options. The surrounding area is often described as a quiet neighborhood, contributing to a peaceful stay. The availability of free parking on-site is a significant benefit, although guests note that spaces are limited and can fill up quickly, sometimes necessitating street parking. However, the hotel's layout, characterized by numerous stairs and a frequently non-operational or absent elevator, poses considerable accessibility challenges for guests with mobility concerns or heavy luggage, impacting their overall experience.

Staff & Service
The friendly staff at the hotel generally receives positive feedback, with many guests highlighting their helpful service, welcoming demeanor, and attentiveness. Staff members are often described as pleasant, responsive to inquiries, and willing to assist with requests such as bike storage or providing extension cords. However, some guests report negative experiences, including an unpleasant or unwilling attitude from certain receptionists, particularly regarding check-in issues, late arrivals, or reservation discrepancies. Instances of overbooking and a perceived lack of communication or empathy from staff during problem resolution are also mentioned. Despite these isolated incidents, the overall sentiment regarding the staff's dedication to providing a positive experience remains largely favorable.

Additional Information
The hotel maintains a pet-friendly policy, allowing guests to bring their dogs for an additional fee, which is a significant advantage for many travelers. However, some guests have reported overbooking issues or discrepancies between their booked room and the one assigned upon arrival, leading to frustration. The breakfast booking policy requires guests to reserve a specific time slot in advance, which some find inconvenient. The hotel's appeal is often tied to its character as a historic building, with many appreciating its charming 19th-century architecture. While some guests consider it good value for money, others feel the quality of the accommodations does not justify the price, especially given the need for renovation. The presence of numerous stairs throughout the property is a recurring point, impacting ease of movement for all guests.