Hotel Habichtstein

The hotel's extensive spa area with its large pool and saunas is a signature feature, providing a perfect retreat after a day of exploring. Its tranquil setting, combined with direct access to the Selketalbahn, makes it an ideal base for hikers, nature enthusiasts, and railway aficionados. Guests consistently highlight the hotel's peaceful atmosphere, comfortable accommodations, and the exceptionally friendly and attentive staff. The hotel is particularly well-suited for couples seeking a quiet and relaxing getaway without children, as well as solo travelers looking to unwind amidst beautiful natural surroundings. To make the most of your stay, it is advisable to inquire about the current status of ongoing renovations, as some facilities may be temporarily relocated or have adjusted operating hours. Additionally, consider utilizing the complimentary public transport included with the tourist tax for easy exploration of the Harz region.

Facilities & Amenities
The hotel's spa area is a significant draw, featuring a spacious swimming pool and multiple saunas, including a Finnish sauna, steam sauna, and aroma sauna. Guests generally praise the cleanliness and design of this area, finding it a pleasant space for relaxation. However, some guests noted that the pool water could be too cold for extended stays, and not all sauna types were consistently operational or available without prior request. While the hotel offers Wi-Fi, its performance is frequently described as weak or unstable, particularly in outlying buildings like the Cavalier House, making internet access challenging. Many guests also pointed out the absence of a refrigerator and a coffee maker in the rooms, which would enhance convenience. The hotel provides parking, though on-site spaces can be limited during peak times, with public parking available nearby.

Cleanliness & Room Comfort
Guests consistently commend the cleanliness and comfort of the rooms, often describing them as spacious, modern, and well-appointed. Many rooms feature a balcony, offering pleasant views and a quiet retreat, and are equipped with a large wardrobe and a safe. The beds are generally found to be comfortable, ensuring a restful night's sleep, though a few guests reported issues with overly soft mattresses or a noticeable gap in double beds. The bathrooms are typically spacious and clean, with some including a bathtub, and guests appreciate the provided shower gel. While the hotel is generally quiet, some guests noted occasional street noise if their room faced the main road. A recurring comment is the lack of daily room cleaning, with service provided only upon request, and some minor issues like dust or cobwebs were occasionally mentioned, though overall room condition is positive.

Dining & Food Quality
The breakfast buffet receives widespread praise from guests, consistently described as rich, varied, and delicious, offering a good selection of items including regional products. Most guests found it to be a satisfying start to the day, though some wished for more fresh fruit or hot options like fried eggs, and noted that popular items were not always quickly replenished. Coffee options beyond standard filter coffee, such as cappuccino, often incurred an additional charge. Feedback on dinner is more mixed; while many found the three-course meals to be tasty, well-presented, and of good quality, others described portions as small, food as lukewarm or bland, and the menu as limited, especially for vegetarians. Some guests were disappointed by the lack of a full restaurant service due to ongoing renovations, with only cold plates or a restricted menu available.

Location & Accessibility
The hotel boasts a tranquil location nestled within beautiful natural surroundings, making it an excellent starting point for hiking excursions and exploring the Harz region. Its most notable feature is its direct proximity to the Selketalbahn train station and a bus stop, both conveniently located directly opposite the hotel. Guests appreciate the ease of access to public transportation, with many noting that the tourist tax includes complimentary use of these services, facilitating travel to nearby towns like Quedlinburg and Harzgerode. While the immediate area of Alexisbad is described by some as very quiet with limited amenities, the hotel's setting provides a peaceful retreat. Parking is available, though guests occasionally found on-site spaces to be limited, necessitating the use of public parking areas nearby.

Staff & Service
The staff at the hotel consistently receives overwhelmingly positive feedback, with guests frequently highlighting their exceptional friendliness, helpfulness, and attentiveness. Many reviewers describe feeling genuinely welcomed and well-cared for throughout their stay, noting the staff's willingness to go above and beyond to accommodate requests and resolve issues promptly and professionally. The check-in process is generally smooth and efficient. While the overall service is highly praised, feedback on housekeeping is mixed, as daily room cleaning is typically provided only upon request, leading some guests to note minor cleanliness oversights. Similarly, some guests experienced varying levels of attentiveness from restaurant staff, with a few instances of perceived unfriendliness or being overwhelmed during busy periods.

Additional Information
Guests should be aware that the hotel is undergoing significant renovations, particularly involving the main building, which is currently closed. This has led to temporary relocations of the reception and restaurant to other areas, impacting the overall ambiance and available services. Some guests noted that the hotel's website did not fully convey the extent of these changes. A common point of feedback is the hotel's policy regarding towels and bathrobes for the spa area, which are available for rent at an additional charge and cannot be easily exchanged when wet. Furthermore, several guests mentioned the absence of a dedicated bar or lounge area for evening relaxation, and that the hotel does not offer spa treatments or applications, despite some signage suggesting a wellness focus.