Hotel Historischer Dorfgasthof Hirsch

The hotel offers a unique and memorable experience through its innovative concept that seamlessly blends a historic guesthouse with modern, sustainably designed new buildings, creating a distinctive rustic-modern ensemble. This dual character, featuring rooms in both the traditional inn and contemporary annexes, is a signature aspect, appealing to a wide range of guests. It is an ideal fit for couples seeking a quiet retreat, families looking for child-friendly amenities, and road trippers needing a convenient and comfortable stopover due to its highway proximity. Sightseers and those interested in local culture will also appreciate its connection to regional attractions and products. Guests consistently highlight the hotel's peaceful setting and its commitment to authenticity. To ensure the best experience, guests are advised to clarify their preferred room type (historic or new building) upon booking and to make dinner reservations in advance, especially during busy periods, as the popular on-site restaurant can fill up quickly.

Facilities & Amenities
The hotel provides a range of facilities and amenities designed to enhance guest comfort and convenience. Free parking is readily available directly in front of the hotel, which is a consistent positive for many visitors. While some rooms in the older building lack modern conveniences like air conditioning, a refrigerator, or coffee/tea making facilities, rooms in the newer buildings often feature balconies and more contemporary designs. Guests appreciate the availability of Wi-Fi throughout the property, ensuring connectivity. For those traveling with bicycles, secure bike storage is provided. The hotel also offers unique on-site features such as a lobby shop where guests can purchase locally brewed beer, coffee, and tea specialties. Families with children will find the outdoor play areas, including a swing, sandbox, and trampoline, to be a welcome addition, along with foosball and other games indoors. Some older rooms may lack sufficient wardrobe space or bathroom shelves, with storage limited to drawers.

Cleanliness & Room Comfort
Guest feedback on cleanliness and room comfort is varied, reflecting the hotel's dual nature of historic and modern accommodations. Many guests praise the comfortable beds and the pleasant wood scent in rooms, particularly in the newer sections, which are often described as spacious and modern. However, some visitors found the mattresses to be too hard or the pillows too thick. Cleanliness received mixed reviews; while some rooms were noted as very clean, others reported stains on nightstands and floors, fingerprints on bathroom faucets, or even uncleaned rooms with leftover items from previous guests. Noise levels are a significant concern for some, with rooms located above the on-site disco or near the church bells experiencing considerable disturbance late into the night. Additionally, issues with heating (rooms being too cold or too warm, noisy radiators) and inconsistent hot water in showers were reported. Some older rooms were criticized for lacking basic amenities like toiletries, tissues, or sufficient storage, and for having outdated carpets or transparent privacy screens in bathrooms.

Dining & Food Quality
The hotel's dining experience, primarily at the adjacent guesthouse, garners highly mixed reviews. Most guests praise the breakfast as "super," "excellent," "rich," and "varied," often highlighting the use of regional products and fresh bread. However, a significant number of guests reported a chaotic and unorganized breakfast experience, especially during busy periods, with the breakfast room becoming overcrowded and loud. Issues included a frequent lack of dishes and glasses, and staff being overwhelmed by the volume of guests, leading to long waits for coffee or guests having to serve themselves. Dinner feedback is equally polarized. Many guests rave about the delicious regional dishes, particularly the venison goulash and Käsespätzle, describing them as "sensational" and "incredible," with some noting the excellent quality and fair pricing. Conversely, other guests found the food quality to be poor, with dishes being cold, watery, lovelessly prepared, or having small portions and salty sauces. Some also noted slow service or feeling rushed during dinner.

Location & Accessibility
The hotel is highly regarded for its quiet and idyllic location on the edge of a charming village, surrounded by natural greenery. This peaceful setting makes it an excellent choice for guests seeking tranquility and a connection to nature. Its strategic position offers good access to the highway, making it a convenient stopover for travelers on longer journeys. Guests appreciate the hotel's proximity to local points of interest, including the Genussmanufaktur, a local brewery and craft area that is just a short walk away, and the Center Park. The hotel also serves as a good base for exploring the charming Allgäu towns and engaging in hiking activities in the surrounding area. While some guests noted its location outside the main town of Leutkirch, this contributes to its serene atmosphere. A significant advantage is the availability of free parking directly in front of the hotel, which is consistently highlighted as a positive aspect by visitors.

Staff & Service
Feedback on staff and service is notably mixed, with many guests praising the friendly, helpful, and attentive staff who are often described as "super" and "top." Visitors appreciate the staff's quick assistance, even outside standard reception hours, such as helping with lost room keys. The check-in process is generally smooth and welcoming, though some guests reported significant issues with online check-in, delayed key codes, and changes to reception hours, leading to stressful arrivals. However, a considerable number of reviews highlight chaotic, uncoordinated, and unprofessional service, particularly in the restaurant during busy times. Guests sometimes felt rushed, ignored, or experienced long waits for orders. Some also noted a perceived lack of clear information for new guests regarding hotel operations and dining procedures, as well as occasional language barriers with some staff members. Despite these inconsistencies, many guests commend the staff's overall willingness to assist and their efforts to provide a positive experience.

Additional Information
The hotel is highly child-friendly, offering a variety of amenities to entertain younger guests, including an outdoor playground equipped with a swing, sandbox, and trampoline, as well as indoor options like a foosball table, games, and coloring books. It also maintains a pet-friendly policy, accommodating guests traveling with their dogs. A recurring theme in guest feedback concerns noise from events held in the hotel's event lounge or annex. These private functions, sometimes featuring loud music, can extend late into the night, causing disturbance for guests seeking a quiet stay; it is advisable to inquire about such events in advance if noise sensitivity is a concern. The hotel features a convenient lobby shop where guests can purchase local products, including locally brewed beer, coffee, and tea specialties, providing a taste of the region. Some guests have reported issues with the hotel's voucher redemption policy, particularly for older vouchers, which were not honored.