Horison Ultima Bandung

This hotel is widely recognized for its spacious rooms and extensive recreational facilities, making it a popular choice for both families and business travelers. Its signature feature is the impressive Olympic-sized swimming pool, complemented by a wave pool and dedicated children's areas, providing ample entertainment. Guests frequently commend the friendly staff and the varied breakfast offerings. For those seeking a relaxing staycation or a convenient base for exploring the city, the hotel's central location is a significant advantage. To ensure the best experience, guests are advised to request a renovated room, as some older sections may show signs of wear, and to confirm water quality upon arrival.

Facilities & Amenities
The hotel offers a comprehensive range of facilities that guests find highly satisfying. These include a well-equipped gym, a large swimming pool with an Olympic size and a wave pool for added fun, and a tennis court. Many guests appreciate the ample and secure parking space available. While Wi-Fi is provided, some guests have reported occasional issues with connectivity or speed, particularly in certain areas. The convenience of an on-site car wash service is also a notable perk. However, some older furniture and televisions in rooms, along with occasional non-functional lights or lifts, indicate that some areas could benefit from modernization.

Cleanliness & Room Comfort
Guests frequently highlight the spacious rooms and the overall comfort provided by the beds and pillows, ensuring a restful stay. Many rooms are described as clean and well-maintained, with effective air conditioning and reliable hot water. However, feedback on cleanliness and room condition is mixed. Some guests have reported issues with dirty water from taps, particularly in older sections, and occasional instances of stained linen or sticky floors. Maintenance concerns include non-functional toilet flushes or jet sprays, and visible mold or stains on bathroom walls and ceilings. Some rooms are noted for their dim lighting and older televisions, while others mention the presence of mosquitoes or musty carpets.

Dining & Food Quality
The hotel's dining experience receives considerable praise, particularly for its breakfast offerings. Guests consistently commend the varied menu, which includes a wide selection of tasty dishes, often featuring authentic Sundanese and Indonesian cuisine. The food quality is generally rated highly, with many appreciating the diverse options available. The restaurant atmosphere, especially when dining beside the pool, is often described as pleasant. While the breakfast is comprehensive, some guests have noted that certain popular items may not be refilled quickly enough during peak times, and there can be queues at stations like the omelet bar.

Location & Accessibility
The hotel boasts a highly strategic location in the heart of the city, making it exceptionally convenient for guests to access various attractions and culinary hotspots. Its central location allows for easy exploration of the surrounding area, with many popular destinations within walking distance or a short drive. Guests appreciate the ease of finding transportation nearby. The hotel also provides extensive parking facilities, which is a significant advantage for those traveling by car. While the immediate vicinity is generally well-regarded, some guests have noted that the area can be busy, though this is typical for a central urban setting.

Staff & Service
The staff at this hotel consistently receives high praise for their exceptional friendliness and helpfulness. Guests frequently commend their attentiveness and willingness to assist with various requests, contributing significantly to a positive experience. The check-in and check-out processes are often described as quick and efficient. Many reviews highlight the responsive service from the housekeeping team and the helpfulness of the security personnel. While the overall service is excellent, a few guests have noted instances of understaffing at the reception during busy periods or occasional delays in responding to phone calls, but these are generally isolated incidents amidst overwhelmingly positive feedback.

Additional Information
This established hotel, often described as a "legend," has undergone some renovations, though not all rooms have been updated, leading to variations in room condition. Guests should be aware that the swimming pool is also accessible to the public, which can lead to crowded conditions, especially on weekends. Some guests have reported issues with key cards malfunctioning after rooms are cleaned. It has been noted that the hotel may continue operations even during significant maintenance work, such as pipe repairs, which can temporarily affect water quality in some rooms. Additionally, some guests have mentioned an extra charge for ironing services, which differs from some other hotels.