LOGIS Hôtel de Bourgogne - Mâcon

The hotel stands out for its central location in Mâcon, providing guests with immediate access to pedestrian streets, the scenic Saône riverbanks, and a wide array of local restaurants. This makes it an ideal choice for sightseers and tourists eager to explore the city on foot, as well as business travelers attending local events or seminars due to its proximity to the train station. Guests consistently highlight the friendly and professional staff, the convenience of secure on-site parking, the overall cleanliness of the premises, and the comfortable beds. The excellent breakfast also receives frequent praise. For a seamless experience, it is highly recommended to reserve parking in advance due to limited availability, and guests sensitive to noise might consider requesting a room away from the street.

Facilities & Amenities
The hotel offers several amenities that enhance the guest experience, including a popular pool table in the bar area, which provides a relaxing space for unwinding. Guests appreciate the reliable free Wi-Fi available throughout the property, ensuring connectivity. An elevator is present, adding convenience for accessing upper floors. While some rooms are equipped with air conditioning that guests found effective, others noted issues with its functionality or that their room only had a fan, leading to warmth. The hotel features a bar, though some guests found it to be quiet. For electric vehicle owners, an EV charger is available, which is a significant convenience. It is important to note that the hotel does not have a full-service restaurant on-site, but it does offer local preserves for light meals. Many guests also noted the absence of tea and coffee making facilities within the rooms.

Cleanliness & Room Comfort
Guests generally find the rooms to be very clean and well-maintained, with many describing them as spotless and impeccable. The beds are consistently praised for their comfort and high-quality bedding, ensuring a restful night's sleep for most. However, feedback on room size is mixed; while some guests found their rooms spacious, many others noted them to be quite small or compact, even for deluxe categories. The bathrooms are often described as modern, clean, and spacious, particularly the shower areas, though some isolated comments mentioned issues like a lack of a high-level shower head bracket, broken shower heads, or sliding doors that offered limited privacy. Noise levels also vary; some guests experienced street noise or sounds from the hallway, while others found their rooms to be quiet and well-isolated. A recurring point is the absence of tea and coffee making facilities and mini-fridges in the rooms. Some older rooms showed signs of wear, with occasional mentions of minor maintenance issues like cracks or non-closing doors.

Dining & Food Quality
The breakfast at the hotel receives overwhelmingly positive feedback, frequently described as excellent, superb, and copious. Guests appreciate the varied selection of items, noting the good quality and freshness of the products, including local options. Many highlight the wide choice available, making for a very satisfying start to the day. However, some guests have experienced mixed service during busy periods, with occasional comments about the breakfast area being chaotic, tables not being cleared promptly, or a lack of hot food, cutlery, or plates. While the overall quality of the food is praised, a few isolated reviews mentioned specific items like bacon or scrambled eggs being disappointing, or that some items were not replenished quickly enough. Despite these minor issues, the breakfast buffet is a significant highlight for most visitors.

Location & Accessibility
The hotel boasts an excellent central location, making it incredibly convenient for guests to explore Mâcon. It is situated within easy walking distance of the city center, pedestrian streets, and the picturesque Saône riverbanks, where numerous restaurants and cafes can be found. Its proximity to the train station (just a five-minute walk) is also a significant advantage for travelers. Parking is a prominent topic in guest reviews; the hotel offers secure on-site parking, which is highly valued. However, it is crucial to reserve a space in advance due to the limited availability, and some guests found the process complicated or expressed discomfort with leaving car keys. While the parking is convenient, some found it to be expensive. Despite occasional mentions of the surrounding area, the hotel's location is widely praised for its accessibility and convenience to local attractions.

Staff & Service
The staff at the hotel consistently receives high praise for their friendliness, professionalism, and attentiveness. Guests frequently highlight their helpful and welcoming demeanor, noting how they go above and beyond to assist with requests, from accommodating early breakfast needs to helping with complex logistics. The check-in and check-out processes are generally described as smooth and efficient, contributing to a positive first and last impression. Many reviews commend the staff's ability to create a warm and inviting atmosphere, making guests feel valued. The hotel is also noted for its pet-friendly service, welcoming furry companions. While the vast majority of feedback is positive, a few isolated comments mentioned instances of staff being perceived as brusque or unhelpful, particularly during busy breakfast times, but these are exceptions to the overwhelmingly positive sentiment regarding the service provided.

Additional Information
The hotel is housed within a beautiful traditional building that exudes a distinct olde world charm, particularly highlighted by its impressive grand staircase. While the property has undergone modern renovations, guests offer mixed opinions on the contemporary decor, with some appreciating the tasteful updates that blend with the historic architecture, while others feel certain modern elements detract from the building's original character. A unique aspect of the hotel's offering is the availability of local preserves for purchase, providing a convenient and authentic option for guests who prefer a light meal or snack on-site, as the hotel does not feature a full-service restaurant. This thoughtful touch allows visitors to experience local flavors without needing to venture out, adding to the hotel's distinctive appeal.